Webster Bank · 9 hours ago
Analyst, Implementation
United States
Full-time
Remote
Entry Level
$50K/yr - $55K/yr
2+ years expWebster Bank is committed to empowering individuals to save for a healthy future through their healthcare savings offerings. As an Analyst on the Implementation team, you will lead the onboarding process for mid-size employer clients, ensuring accurate setup and client satisfaction while managing multiple implementations.
Banking
Responsibilities
Lead onboarding for HSA and spending account products, guiding clients through plan design and configuration
Conduct training sessions and provide consultative support throughout the implementation lifecycle
Develop and maintain detailed project plans with client sign-off at key milestones
Coordinate internal and external stakeholders to ensure timely and accurate execution
Conduct EDI/SFTP file testing for enrollment and funding files and communicate results to vendors, clients and internal teams
Facilitate bulk HSA transfers and spending account rollovers as applicable
Manage annual renewals for spending account clients
Support transitions between partner relationships, ensuring continuity and data integrity
Maintain accurate documentation and project tracking across multiple concurrent implementations
Provide proactive communication and status updates to employer clients and internal stakeholders
Qualification
Required
2+ years of experience in benefits administration, implementation or related field required
High school diploma/GED required
Experience with CRM or implementation tracking tools required
Strong organizational skills and ability to manage multiple projects simultaneously
Excellent written and verbal communication skills, with a customer-first mindset
Ability to work independently and collaboratively in a fast-paced, remote environment
"No task is too small" attitude, with a passion for service excellence and an eagerness to learn
Preferred
Bachelor's degree in Business, Healthcare Administration, or related field preferred
Experience with EDI file testing and data integration strongly preferred
Proficiency in Microsoft Office Suite
Benefits
Incentive compensation
Company
Webster Bank
Webster is a commercial bank that provides financial services to corporations, individuals, families, and partners.
1001-5000 employees
H1B Sponsorship
Webster Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2022 (3)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$653MKey Investors
Greystone
2025-09-11Post Ipo Debt· $350M
2024-12-02Post Ipo Debt· $303M
2002-10-17IPO
Leadership Team
Neal Holland
Chief Financial Officer
D
Daniel Gioia
Sr. Managing Director
Recent News
Hartford Business Journal
2025-11-06
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2025-11-03
Company data provided by crunchbase