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CLS Living · 1 day ago

Operations Specialist

US-TX-Austin

Full-time

Hybrid

Mid, Senior Level

3+ years exp

CLS Living is committed to delivering unparalleled resident experiences and fostering an exceptional workplace environment. They are seeking an Operations Specialist to support various operational functions across their portfolio of student housing properties, requiring significant travel and a strong knowledge of building and mechanical systems.

Real Estate

Diversity & Inclusion

Responsibilities

Support student housing properties with on-site management functions as assigned

Assist in the development and distribution of property operations resources

Implement strategic marketing plans and support leasing efforts, including marketing execution

Ensure property management software is accurate, up to date, and fully utilized

Partner with General Managers to build and maintain high-performing, collaborative teams

Maintain professional standards of management, communication, and reporting

Deliver first-class customer service to prospects and residents; ensure requests are handled promptly and professionally

Foster a professional, friendly, and welcoming office environment

Assist with lease processing, administration, and general administrative duties

Support collections, evictions, and other legal/administrative processes as needed

Contribute to the development of the company’s core strategic plan

Fill in for open property positions as needed across the portfolio

Perform other duties as assigned by the Supervisor

Qualification

Customer serviceLeadershipMicrosoft Office SuiteEntrata softwareProject managementAnalytical skillsEntrepreneurial mindsetCommunication skillsOrganizational skillsTime management

Required

Bachelor's degree OR 3–5 years of experience in student housing with a supervisory or higher management role OR an equivalent combination of education and experience

Proven ability to lead, inspire, and motivate a dynamic team with a strong customer-centric mindset

Ability to manage multiple projects simultaneously, set priorities, and meet deadlines

Entrepreneurial mindset—creative and willing to challenge the status quo to meet the needs of our residents and company

Excellent written and verbal communication skills

Strong organizational and analytical skills

Intermediate to advanced proficiency in Microsoft Office Suite and Entrata software

Exceptional customer service skills

Excellent time management with the ability to prioritize work effectively

Must pass a criminal background check and drug screening