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Perry's Ice Cream · 7 hours ago

Executive Support Administrator

Akron, NY

Part-time

Onsite

Entry, Mid Level

$20/hr - $24/hr

2+ years exp

Perry's Ice Cream is seeking an Executive Support Administrator to provide administrative support to the Executive Vice President and operations leaders. The role involves managing correspondence, coordinating travel, organizing meetings, and supporting various corporate initiatives and events.

EmailFood and Beverage

Responsibilities

Prepare general correspondence and maintain electronic and paper filing systems

Proactively seek out ways to streamline administrative processes. Anticipates needs, gathers information, and offers assistance/recommend solutions whenever a need arises

Plan & organize meetings and special events including reservation and invitations, agendas, refreshments, internal announcements, and clean-up

Coordinate schedules, appointments, travel itineraries and plant tours; assemble and distribute materials in advance

Assist with presentations content and design

Keeps up to date with company technology to support uninterrupted workflow and successful meeting presentation needs

Coordinates EVP’s community/volunteerism commitments

Coordinates Ice Cream 101 class meeting times, updates curriculum as needed, prepares class binders and graduation certificates

Serve as an internal liaison for corporate charitable events and fundraisers; promote internally, solicit volunteers, coordinate product, cash, equipment, and ad support

Oversee the donation request and fulfillment process for team members and 501(c)(3) organizations. Serve as primary intake and evaluator, review and research requests, and present recommendations to the Community Support Team. Communicate decisions, fulfill approved requests, and track details for periodic performance reporting

Acts as lead/program manager for corporate teams such as the 2035 Community Support, Waste and Water teams. Performs similar functions for ad hoc and shorter term (<1 year) teams such as the QC Hold team, EX23 performance, etc. Prepares agendas, action plans, focuses or redirects meeting conversations appropriately, documents pertinent meeting notes and takeaways to reinforce team accountability. Also creates and/or supports associated metric reporting

Actively participates on cross-functional teams such as Community Returns, The Good Stuff Crew, Corporate Communications)

Utilizes technical skills and expertise to create and manage Excel spreadsheets, including data trending and graphical representation of performance

Pulls and assimilates Consumer Affairs data into monthly report package; distributes same after leader approval. Updates and maintains reporting workbook

Create corporate communications as needed; distribute through internal communication channels including digital display TV, Viva Engage and Outlook

Administer the company service awards and retirement celebration program eligibility, selection of gift options, ordering, budget tracking, and distribution of gifts. Seek to improve the program as opportunities present and are approved

Process product sample requests to include ordering, packing and shipping

Complete training seminar, webinar, meeting registration & arrangements

Provide back-up coverage for other administrative support when needed

Performs other related duties and projects as assigned

Qualification

MS ExcelMS OfficeProject ManagementCustomer ServiceJudgmentInterpersonal SkillsWritten CommunicationVerbal CommunicationOrganizational Skills

Required

Associates degree

2 years professional work experience in an administrative support, operations, or project/program management role

Proficiency with MS Office products including Word, Excel, Power Point and Outlook

Ability to handle sensitive materials and confidential information with discretion and tact

Strong customer service skills; appreciation of servicing the internal and external customers

Excellent interpersonal skills to establish and maintain effective working relationships with leaders, team members, and outside contacts; shares ideas and feedback in a constructive and positive manner, listening to and objectively considering ideas and suggestions from others

Excellent written and verbal communication skills

Capable of effectively organizing and managing several projects concurrently; prioritizes work assignments and completes work in a timely and accurate manner

Demonstrates sound independent judgment