Customer Service Specialist (Front Desk) -- Multiple Locations KC Metro Area jobs in United States
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AdventHealth · 22 hours ago

Customer Service Specialist (Front Desk) -- Multiple Locations KC Metro Area

AdventHealth is a community-focused organization that emphasizes the well-being of each individual. The Customer Service Specialist role involves scheduling patient appointments, maintaining confidentiality of medical records, and ensuring compliance with regulations while supporting the overall mission of the organization.

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H1B Sponsor Likelynote

Responsibilities

Collaborates with leadership to provide accurate and timely completion of projects
Schedules patient appointments and collects payments
Maintains confidentiality of medical records and other sensitive information
Adheres to the Corporate Compliance plan and all applicable local, state, and federal regulations
Organizes and maintains the department filing system efficiently
Processes and distributes incoming, outgoing, and interoffice mail (including faxes)
Performs daily reconciliation of payments and adjustments
Demonstrates knowledge and maintenance of office equipment, including phone systems, photocopiers, computers, fax machines, and calculators
Answers and routes phone calls using good judgment, ensuring messages are relayed timely and accurately

Qualification

Customer ServiceOffice Equipment MaintenanceAppointment SchedulingPayment ProcessingConfidentiality Management

Required

Associate, High School Grad or Equiv (Required)

Benefits

Medical, Dental, Vision Insurance
Life Insurance
Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits

Company

AdventHealth

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AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.

H1B Sponsorship

AdventHealth has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$0.25M
Key Investors
Florida Blue FoundationKentucky Opioid Abatement Advisory Commission
2025-09-15Grant
2023-10-05Grant· $0.25M

Leadership Team

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Clifton Scott
COO Flagler | St. Johns Market
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Bela Nand
Chief Medical Officer
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Company data provided by crunchbase