BlueStar Resort & Golf · 21 hours ago
Gate Host
BlueStar Resort & Golf is a community offering resort-style living in northwest Las Vegas, Nevada. The Gate Host will monitor the gate entry, welcoming residents and guests while ensuring they are directed to the appropriate destination.
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Responsibilities
Act as a “Goodwill Ambassador” to welcome all visitors approaching the gate using the community assigned script, including residents and guests, potential purchasers, construction personnel, golfers and restaurant guests, and delivery services
Lock and unlock the community Association facilities daily; set alarms and on-call for after-hours alarm calls
Provide gate system card information and construction passes; complete required entry system documentation; offer direction to visitors stopping at the gate to assure they enjoy their time at the community
Provide instruction for new owners on gate system operations
Facilitate vacation watch parameters, assist homeowners with entry gate operations, monitor gate system for maintenance related issues, and patrol the community association facilities each evening
Control traffic at entry gates to prevent accidents and confusion
Monitor delivery services and suspicious vehicles; communicate with homeowner and construction personnel to confirm authorization for entry
Monitor gates for maintenance related issues and report issues to a supervisor
Other duties and responsibilities may be assigned
Qualification
Required
High School diploma or equivalent preferred
One to three years' experience working in a customer service setting, dealing with public patrons and members preferred
Computer literate, with a basic understanding of the Internet, email, and entering work time
Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public
Must be self-motivated, follow direction, and able to work independently with little supervision
Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
Must have good time management, organization, and follow-up skills
Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected
Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected
This position requires a flexible schedule to include evenings and weekends
Preferred
High School diploma or equivalent preferred
One to three years' experience working in a customer service setting, dealing with public patrons and members preferred
Benefits
Company medical, dental and life insurance plans
Paid Time Off (PTO)
7 paid holidays annually
Paid Sick Leave in accordance with state guidelines
J.F. Shea Co., Inc. 401(k) plan