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The Coury Firm · 23 hours ago

Senior Associate, Investment Operations

Pittsburgh, PA

Full-time

Onsite

Senior Level

5+ years exp

The Coury Firm is a growing entrepreneurial organization focused on investment operations. The Senior Investment Operations Associate is responsible for investment implementation, custodial operations, and operational compliance support, ensuring accurate and compliant processing of account activity.

AdviceFinancial ServicesWealth Management

Responsibilities

Independently prepare and process account opening, maintenance, and closure documentation with custodians and applicable vendors; monitor and manage asset transfers, requiring limited assistance except in the most complex circumstances

Execute money movement and cash management transactions, including wires, ACH, and transfers, ensuring adherence to firm procedures, custodial requirements, and regulatory standards. Serve as the primary point of accountability for execution standards, issue resolution, error remediation, and escalation related to money movement activity. Serve as the primary operational liaison with custodians and external vendors, including issue resolution, follow-up, and escalation

Act as an internal subject-matter resource for investment implementation, account servicing, and custodian-related inquiries

Proactively communicate with internal stakeholders when deadlines are at risk, extensions are required, or operational constraints may impact delivery

Demonstrate advanced proficiency in firm systems and platforms, including CRM systems, custodian websites, and other relevant operational tools

Provide input on, and encourage adoption of, new technology solutions to improve efficiency, accuracy, and scalability

Proactively document, develop, and improve operational templates, procedures, workflows, and reference materials

Escalate operational issues, risks, and exceptions to appropriate personnel in a timely and professional manner

Execute and support first-line operational compliance controls related to account administration, transactions, custody, and recordkeeping

Maintain and review required operational and compliance logs, ensuring accuracy, completeness, and audit readiness

Perform reviews of below items for compliance testing: New and closed accounts, Client fee calculations, Trade activity and trade errors, Custody and statement delivery, IPS alignment (operational validation)

Track, document, and support resolution of trade errors, client complaints, conflicts of interest, and operational exceptions, escalating as appropriate

Support best execution reviews, ERISA monitoring, and service provider oversight by preparing operational data, documentation, and evidence

Coordinate and support ComplySci daily tasks and quarterly attestations, ensuring timely completion and documentation

Assist with regulatory examinations, audits, and third-party reviews by preparing operational evidence and responding to information requests

Partner with Compliance and leadership to implement regulatory, custodial, and policy updates into operational workflows

Identify potential control gaps, process risks, or recurring issues and recommend improvements

Qualification

Investment operations experienceCustodial operations knowledgeOperational compliance supportCRM systems proficiencyRegulatory review experienceCritical evaluationRelationship managementCommunication skillsAttention to detailLeadership qualities

Required

Bachelor's degree or equivalent experience in finance, operations, or a related field

5–8+ years of experience in investment operations, custodial operations, or financial services operations, preferably within an RIA or regulated environment

Strong working knowledge of custodial platforms, account administration, and money movement workflows

Experience supporting operational compliance, audits, and regulatory reviews

High attention to detail with a strong risk and control mindset

Ability to operate independently, manage competing priorities, and exercise sound judgment

Strong communication skills and comfort partnering cross-functionally