Client Operations Analyst jobs in United States
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Dexian · 1 day ago

Client Operations Analyst

Dexian is a leading provider of staffing, IT, and workforce solutions, and they are seeking a Client Operations Analyst. In this role, you will gain knowledge of financial services and asset movement processes while building client relationships and collaborating with other departments.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Apurva Gambhir
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Responsibilities

A specialist associate on our Asset Movement Operations - Retirement team is trained to review cash and securities transactions, risk-based rules in line with Internal Revenue Service and the Department of Labor to make quality decisions to minimize risk to clients and client
In this role you will assess account balances and holdings, review supporting documentation, and use knowledge of regulatory rules and internal procedures to assess work items, often as the last line of defense
You will work in a collaborative environment with other team members to complete high-volume tasks in a fast-paced environment and may assist and train other members of the team
The specialist also interacts directly with clients via phone and email to provide support on processes and systems related to the job function

Qualification

Client experience focusRisk reductionFinance experienceOperations experienceRetirement plans experienceMultitaskingMicrosoft OfficeAttention to detailCritical thinkingTeam collaboration

Required

Ability to Multitask
Focus on client experience
Risk Reduction
Fast learning and able to self-teach as they grow in the role
Quick with a PC, typing, shortcuts, navigating screens, etc
Attention to detail and critical thinking as it relates to decision making pertaining to risk
A strong work-ethic as hours can be long at times
Proficiency with Microsoft Office applications
Enjoys working collaboratively in a team environment
Solving problems
Providing excellent client service

Preferred

Experience in finance
Experience in operation
Experience in retirement plans

Company

Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.

Funding

Current Stage
Late Stage

Leadership Team

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Mahfuz Ahmed
Chairman of the Board
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Vikram Motiani
Managing Director
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Company data provided by crunchbase