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Givaudan Sense Colour · 22 hours ago

IT Systems Coordinator

Louisville, KY

Full-time

Onsite

New Grad, Entry Level

Givaudan Sense Colour is seeking an IT Systems Coordinator responsible for ensuring the efficiency, reliability, and security of the organization’s IT systems and user support services. This role involves diagnosing technical issues, managing service requests, and supporting the implementation of new systems and applications while collaborating across departments to align IT initiatives with business objectives.

Food and BeverageFood ProcessingManufacturingNatural ResourcesService Industry

Responsibilities

Uphold DDW’s Mission Statement, Quality Policy, and Values and Beliefs

Diagnose and resolve hardware and software issues, including internet connectivity, email clients, VOIP phone systems, printers, and related devices

Analyze recurring issues and implement preventive solutions to improve system stability

Administer, monitor, and maintain corporate network infrastructure, including Cisco, Meraki, and Ubiquiti hardware

Configure and optimize switches, routers, firewalls, and wireless access points to ensure secure and efficient connectivity

Perform routine network performance checks, identify bottlenecks, and apply corrective actions

Maintain network documentation, policies, and procedures in collaboration with IT management

Assist with maintaining and administering Oracle databases to ensure data accuracy, availability, and performance

Support backups, recovery processes, and scheduled updates

Collaborate with application teams to optimize queries and resolve database-related issues

Ensure compliance with data security and privacy standards

Ensure technology solutions meet business and user requirements

Identify and resolve system-level issues while maintaining infrastructure integrity

Assist with the implementation of new software, modules, or applications

Partner with IT leadership and vendors to support deployment, testing, and user adoption

Provide backup support for IT infrastructure tasks, including network administration, upgrades, and maintenance

Collaborate across departments to align IT initiatives with business objectives

Perform other duties as required

Qualification

Network AdministrationDatabase AdministrationTechnical SupportOracle DatabaseCisco NetworkingCustomer ServiceInterpersonal SkillsTeam CollaborationAdaptability

Required

Associate degree in Information Systems, Computer Science, or a related field

Strong knowledge of hardware components, including desktops, laptops, printers, VOIP phone systems, and network appliances (switches, routers, firewalls, servers)

Hands-on experience with enterprise, desktop, and cloud-based applications

Familiarity with Oracle JD Edwards, Oracle Database, and Salesforce environments

Practical experience supporting Cisco, Meraki, and Ubiquiti networks and VOIP systems

Strong hands-on work ethic

Ability to quickly learn and adapt to new technologies

Excellent interpersonal and communication skills across all organizational levels and cultures

High level of customer service with a focus on responsiveness and empathy

Team-oriented approach with experience providing peer support and backup

Stay current on emerging IT trends and innovations

Develop sustainable, effective solutions to improve daily operations and system efficiency