Prosci ยท 2 days ago
Global Director, Revenue Operations
United States
Full-time
Hybrid
Director/Executive
$168K/yr - $209K/yr
10+ years expProsci is a global leader in change management solutions, dedicated to creating a world where change is done right. The Director of Revenue Operations is responsible for aligning and optimizing all go-to-market functions to drive predictable growth and operational excellence across the company's global sales ecosystem.
AssociationConsultingEducation
Responsibilities
Partner with the CRO and executive leadership to design and execute the global go-to-market strategy across Sales, Marketing, and Customer Success
Define and manage the revenue operating model, ensuring clear processes, accountabilities, and performance metrics across regions and business units
Develop and oversee territory planning, quota setting, forecasting, and pipeline management to drive predictable and scalable growth
Create a unified view of revenue performance across all GTM teams, using data and insights to guide decisions and priorities
Lead the global Sales Enablement function to equip Sales and Customer Success teams with the content, tools, and skills to succeed
Oversee the design and delivery of onboarding, ongoing training, and certification programs that build confidence, consistency, and commercial excellence
Partner with Product Marketing and Sales Leadership to ensure messaging, positioning, and playbooks reflect Prosci's value and differentiation
Measure the impact of enablement initiatives on productivity, win rates, and customer outcomes
Own the technology stack supporting GTM operations (Salesforce, HubSpot, LMS, etc.), ensuring systems are efficient, integrated, and aligned to strategic needs
Standardize workflows, reporting, and data governance practices to improve accuracy, visibility, and collaboration across global teams
Evaluate and implement new technologies that enhance productivity, forecasting, and customer insights
Drive process simplification and scalability as Prosci continues to grow and evolve its global revenue organization
Lead the development of dashboards, scorecards, and analytics to provide visibility into performance metrics, trends, and opportunities
Guide leadership through data-driven decision-making, enabling the organization to prioritize resources and investments effectively
Partner with Finance to ensure accurate forecasting, pipeline hygiene, and revenue attribution
Translate data into actionable insights that drive strategy, improve execution, and increase accountability across GTM functions
Build strong relationships with Sales, Marketing, Customer Success, Finance, and Product teams to ensure alignment on goals, messaging, and execution
Serve as a thought partner to the CRO, contributing to strategic planning, performance reviews, and executive decision-making
Mentor and develop a high-performing team across Revenue Operations and Sales Enablement, fostering a culture of collaboration, innovation, and continuous improvement
Qualification
Required
Bachelor's degree in Business, Finance, Marketing, or related field
10+ years of experience in Revenue Operations, Sales Operations, or Go-to-Market Strategy within a B2B or professional services environment
Proven experience leading Sales Enablement and operational functions at a global or multi-regional level
Strong proficiency in Salesforce and revenue tech stacks (HubSpot, Outreach, Gong, LMS platforms, BI tools)
Demonstrated success in building scalable processes, metrics, and enablement programs that drive growth
Exceptional communication, influencing, and leadership skills with a collaborative, systems-oriented mindset
Experience leading through organizational transformation, growth, or brand evolution
Strategic Mindset: Anticipates trends, translates strategy into action, and positions Prosci's revenue organization for long-term success
Analytical Acumen: Leverages data and technology to uncover insights, drive operational rigor, and enable informed decision-making
Business Insight: Understands Prosci's business model and client landscape to ensure revenue operations strategies support growth and profitability
Collaborates: Builds strong partnerships across teams and geographies to align on goals and drive execution
Develops Talent: Builds capability and confidence across the Revenue Operations and Enablement teams through coaching and empowerment
Drives Results: Balances strategic thinking with hands-on execution to deliver measurable business impact
Preferred
MBA or equivalent experience preferred
Benefits
Generous flexible paid time off
Holidays and volunteer time
Medical
Dental
Vision
Long-term and short-term disability programs
Life insurance
Pet insurance
401k with company matching
Access to LinkedIn Learning
Company
Prosci
Prosci is a change management firm.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Leeds Equity Partners
2016-12-20Private Equity
Leadership Team
Shawn Sutherland
Principal Talent Partner & Global Center of Acceleration Leader
Recent News
2025-10-16
Business Wire India
2022-11-02
Company data provided by crunchbase