Methodist Health System · 2 days ago
Patient Service Representative
Grand Prairie, TX
Full-time
Onsite
Entry Level
2+ years expMethodist Health System is a North Texas physician organization affiliated with Methodist Health System, and they are seeking a Patient Service Representative. This role involves greeting, instructing, and scheduling patients, registering them into the computer system, and determining their insurance benefits while serving as a liaison between patients and clinical support staff.
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Responsibilities
Maintains strictest confidentiality
Greets patients in a prompt, courteous and helpful manner
Checks-in patients, verifies and updates demographic and insurance information to the medical record. Assists patients with ambulatory difficulties. Follows office scheduling policies. Collects payments and enters charges into computer system
Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information
Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. Proficiency with medical office technology systems
Maintains work area and reception area in neat and orderly manner
Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving
Attends educational and staff meetings as scheduled
Determine and input daily balance of charges and receipts as assigned by the Office Manager
Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion
Qualification
Required
High school education or equivalent
Knowledge of front office procedures and medical terminology
Excellent grammar and spelling skills
Knowledge in operation of medical office technology systems
Skill in greeting patients and answering the telephone in a pleasant and helpful manner
Ability to speak clearly and concisely
Ability to read, understand, and follow oral and written instruction
Ability to sort and file materials correctly by alphabetic or numeric systems
Ability to establish and maintain effective working relationships with patients, employees, and the public
Strong communication skills with consistent incorporation of judgement and discretion
Previous typing or data entry at 40 wpm experience
Frequent mobility and/or sitting required for extended periods of time
Some bending and stooping required
Requires occasional lifting up to 50 pounds of boxes of paper
Requires manual dexterity to operate office technology
Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals
Requires hearing within normal range for telephone use
Preferred
Working knowledge of medical terminology and coding
Previous two years in a front office using medical management software
Benefits
Medical, dental, and vision insurance
Matched retirement plan
Employee wellness program
Company
Methodist Health System
Methodist Health System is a faith-based organization that aims to improve and save lives through compassionate and quality healthcare.
10001+ employees
H1B Sponsorship
Methodist Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (8)
2022 (10)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Drew Shea
Chief Financial Officer - Methodist Medical Group
Edward Sopiarz
Chief Financial Officer
Recent News
Business Journals
2022-01-27
2022-01-15
Company data provided by crunchbase