American Express · 11 hours ago
VP - Unified Workspace
American Express is building the next-generation digital workplace—secure, intelligent, and human-centered. As Vice President of Unified Workplace, you’ll lead strategy and execution for devices, virtual desktop, mobile, endpoint management, and digital operations across a global workforce.
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Responsibilities
Lead the Global Device & Endpoint Strategy, spanning laptops (Windows and Apple), VDI, mobile (iOS/Android), and device-as-a-service
Operationalize Apple as a Strategic Choice, ensuring consistent user experience, performance, and security across macOS and iOS—partnering with Apple, Jamf, and MDM/UEM providers
Deliver World-Class Operations for provisioning, patching, fulfillment, field services, and device lifecycle with a zero-touch, cloud-first approach
Build a Self-Healing Workplace with telemetry, AI, and Nexthink-driven automation to detect, diagnose, and resolve issues before they impact users
Implement GenAI Solutions at Scale to empower self-service, reduce support dependency, and elevate digital fluency across the enterprise
Own Digital Experience Health with proactive observability, real-time scoring, and automation that measures and improves workplace performance
Oversee Modern Endpoint Management with tools like Intune, Autopilot, and UEMs that support secure, compliant, and dynamic work environments
Develop Workplace Applications including software delivery, virtual agents, and self-service portals that remove friction and boost productivity
Lead and Inspire a Global Team across engineering, operations, and product—delivering measurable outcomes and a service-first culture
Qualification
Required
Deep technical knowledge in Windows, macOS, virtual desktops, mobile platforms, UEM (Intune, Jamf), and endpoint security
Proven experience rolling out Apple devices as a supported, strategic platform—balancing user preference, supportability, and risk
Strong operational track record in global device management, field services, and self-healing automation
Thought leader in AI-driven support, GenAI workflows, digital experience telemetry, and system health engineering
Trusted partner who can engage across CISO, CTO, Risk, Legal, and business functions
Empathetic people leader with a builder mindset and relentless focus on colleague outcomes
Preferred
15+ years in digital workplace or enterprise endpoint leadership at scale—ideally in highly regulated environments
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
H1B Sponsorship
American Express has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (137)
2024 (95)
2023 (95)
2022 (131)
2021 (111)
2020 (114)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Recent News
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2026-01-14
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