VaynerX · 18 hours ago
IT Analyst
New York City, NY
Full-time
Onsite
New Grad, Entry LevelVaynerX is a contemporary family of companies focused on building and growing brands. VaynerMedia, one of its subsidiaries, is seeking an IT Analyst to provide frontline IT support to employees, ensuring a customer-first mindset in a Mac-friendly environment.
Digital MarketingDigital MediaMarketing
Responsibilities
Provide frontline IT support to employees in the NYC office
Deliver friendly, patient, and effective customer service
Troubleshoot hardware and software issues across Mac and PC environments
Support platforms including Okta, Proofpoint, Intune, and Kandji
Support Google Workspace, Zoom, and Zoom Rooms
Assist with device setup, onboarding, and offboarding
Manage tickets with urgency and strong follow-through
Partner with IT, Security, and Operations teams
Document processes and best practices
Qualification
Required
Experience in an IT support or IT analyst role
Strong customer service skills with patience and professionalism
Clear sense of urgency and accountability
Comfortable supporting MacOS and Windows environments
Eager to learn new tools and technologies
Ability to work in-person from our NYC office
Preferred
Experience in a Mac-first environment
Background in a customer-facing technical role (Apple Genius Bar a plus)
Experience with security or identity tools
Experience supporting conference rooms and AV setups
Agency or fast-paced environment experience
Company
VaynerX
VaynerX is a global modern-day marketing and communications company.
Founded in 2016
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Vaynerchuk
Chairman of VaynerX, CEO of VaynerMedia
M
Marc Yudkin
Chief Operating Officer & General Counsel
Recent News
2025-09-16
Company data provided by crunchbase