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ISG (Information Services Group) · 19 hours ago

WalkMe Practice Lead, Principal Consultant

United States

Full-time

Remote

Lead/Staff

8+ years exp

ISG (Information Services Group) is seeking a dynamic and creative WalkMe Practice Lead, Principal Consultant to join their Training as a Service consulting team. In this client-facing leadership role, you will manage teams delivering WalkMe projects, design training solutions, and provide strategic guidance to both your team and enterprise clients.

ConsultingInformation ServicesInformation TechnologyProfessional Services

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Lead and mentor a team of Instructional Designers and WalkMe Content Developers

Provide strategic oversight, feedback, coaching support, and quality assurance for team deliverables

Conduct comprehensive Learning Needs Analysis for enterprise clients

Design, develop, and implement advanced technical training strategies & programs leveraging WalkMe

Conduct both in-person and virtual training sessions for various skill levels

Assess training effectiveness and gather feedback for continuous improvement

Develop and maintain Content Development Trackers for assigned projects

Design and develop WalkMe solutions across multiple enterprise applications and platforms

Create enterprise learning and adoption strategies leveraging the benefits of DAP solutions (e.g., WalkMe, Userlane, etc.) to optimize systems training and adoption engagements

Implement smart walk-throughs and automation solutions to streamline complex processes

Configure and maintain WalkMe analytics and metrics dashboards

Support content migration and platform upgrades

Provide high-level technical consulting on learning technology architecture, specifically WalkMe

Document technical specifications and implementation guides

Provide high-level consulting to clients on digital adoption strategies

Evangelize best practices for utilizing WalkMe and other digital adoption platforms

Stay current with latest trends in WalkMe and Training Technologies

Present solutions and recommendations to client stakeholders at all levels

Promptly identify issues or risks to Leadership and recommend strategic solutions

Train and mentor junior WalkMe developers on platform best practices

Qualification

WalkMe PlatformDevelopmentWalkMe CertificationProject ManagementSAP Enable NowE-learning Authoring ToolsLearning Management SystemsThought LeadershipClient Service OrientationInterpersonal SkillsCommunication Skills

Required

8+ years of experience designing and developing WalkMe content for enterprise systems

4+ years of experience leading large scale WalkMe implementations

4+ years of project management experience for DAP implementations and content development

4+ years of experience training and mentoring WalkMe developers

8+ years of corporate or consulting experience in Learning and Development

Strong consultative approach and client service orientation

Excellent interpersonal and communication skills

Demonstrated thought leadership capabilities

WalkMe certification with demonstrated expertise in advanced features

Extensive project management experience (waterfall and agile)

Outstanding communication and presentation skills

Bachelor's degree in Instructional Design, Information Technology, Instructional Technology, or related field (Required)

WalkMe Program Manager DAP Delivery Consultant (Required)

Preferred

Experience with SAP Enable Now platform and integration capabilities is preferred

Experience with Learning Management Systems (LMS) and e-learning authoring tools (Preferred)

Training/Learning technology certifications (Desirable)

Company

ISG (Information Services Group)

Glassdoor4.2

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm.

Founded in 2006

Stamford, Connecticut, USA

1001-5000 employees

http://www.isg-one.com

H1B Sponsorship

ISG (Information Services Group) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (1)

2020 (1)