FM · 21 hours ago
Sr Information Specialist - New Jersey
Parsippany, NJ
Full-time
Onsite
Mid, Senior Level
$74K/yr - $106K/yr
2+ years expFM is a leading mutual insurance company focused on property risk management and resilience. They are seeking a Senior Information Specialist to act as a liaison between corporate Information Services and Operation offices, providing quality support for IT infrastructure and end-user computing while building strong relationships with customers.
FinanceFinancial ServicesInsuranceRisk Management
Responsibilities
Act as a liaison between corporate Information Services and the Operation offices
Build a positive and productive relationship with customers by establishing trust and being responsive to their needs
Represent customer needs and requirements to appropriate support teams
Provide quality support for the information technology infrastructure and the end-user computing environment
Provide technical support for employee PC hardware and software
Offer end-user guidance in the use of desktop software tools
Provide IT support for a variety of employee training initiatives
Support hybrid meetings and serve as a local interface to 3rd party technology vendors and service providers
Engage in localized application/tool development geared towards process efficiency in FM Operations locations
Qualification
Required
2+ years of experience in information technology or a related field
Highly Motivated
Excellent customer service and interpersonal skills
Well-developed and effective oral and written communication skills
Ability to work autonomously with minimal supervision or in a team environment and an ability to balance conflicting priorities
Ability to determine priorities, develop local strategies, procedures and work practices, and manage small scale localized projects
Well-developed presentation skills in order to help facilitate and/or deliver information technology training programs
Excellent organizational skills
Knowledge in supporting a Windows based client computing environment
Ability to install and configure laptop, desktop and server computers, printers, and other peripherals
Broad range of telecommunications, network, and desktop computing knowledge
Significant user support experience
Solid analytical and problem-solving abilities
Well-developed hardware troubleshooting skills in a managed computing environment (e.g., Active Directory)
Ability to effectively work with corporate and/or international information technology staff to ensure a stable working environment in areas including, but not limited to, client/server computing infrastructure, telecommunication, network infrastructure, back-end servers and application support
Bachelor's degree in computer science or another technical discipline; CompTIA A+ (or equivalent) certification, or appropriate industry experience
Benefits
Incentive plan
Generous health and well-being programs (including medical, dental and vision coverage)
401(k) and pension plan
Career development opportunities
Tuition reimbursement
Flexible work
Time off allowances
And much more!
Company
For nearly 200 years, FM has empowered businesses worldwide to manage risk, prevent loss, and build resilience.
5001-10000 employees
H1B Sponsorship
FM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (20)
2023 (55)
2022 (65)
2021 (35)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
$8.04M2010-05-05Series Unknown· $8.04M
Leadership Team
M
Mike Lebovitz
Retired
Recent News
2025-11-04
Business Wire
2025-10-16
Company data provided by crunchbase