Customer Advocacy Marketing Manager jobs in United States
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Absolute Security · 1 week ago

Customer Advocacy Marketing Manager

Absolute Security is a leading cybersecurity company dedicated to empowering users to connect securely from anywhere. They are seeking a Customer Advocacy Marketing Manager to develop and manage customer advocacy initiatives, building brand loyalty and driving new business through customer success stories.

Cyber SecurityEnterprise SoftwareRisk ManagementSecuritySoftware

Responsibilities

Define, implement and drive the success of initiatives across Gartner Peer Insights, G2 and other review platforms
Design, launch, and manage a comprehensive customer advocacy program, including the creation of a formal customer referral program aimed at driving new business leads
Create and implement strategies to identify, recruit, and nurture customer advocates
Manage the creation of customer-centric content, including testimonials, case studies, video interviews, and reviews
Oversee the customer reference program to support sales and marketing activities
Partner closely with Sales, Marketing, and Customer Success teams to align advocacy efforts with broader business goals
Measure, analyze, and report on the performance of advocacy programs

Qualification

Customer advocacy experienceB2B technology experienceProject management skillsContent creationCross-functional collaborationCustomer engagement strategyCommunication skillsInterpersonal skillsCreative mindset

Required

Proven experience in customer advocacy, customer marketing, or a related role within a B2B technology environment; ideally cybersecurity or related environments
A demonstrated track record of successfully building and managing customer programs, such as referral or reference programs
Exceptional communication and interpersonal skills, with the ability to build strong, lasting relationships with customers and internal stakeholders
Strong project management skills with the ability to manage multiple initiatives simultaneously
A deep understanding of customer needs and a passion for creating an outstanding customer experience
Experience collaborating with sales and marketing teams to achieve shared objectives
Self-starter with a creative mindset and the ability to execute with precision
Protect the security and privacy of Absolute and its customers

Company

Absolute Security

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Absolute Security is partnered with more than 28 of the world’s leading endpoint device manufacturers, embedded in the firmware of 600 million devices, trusted by 21,000 global enterprises, and licensed across 14 million PC users.

Funding

Current Stage
Public Company
Total Funding
unknown
2023-05-11Acquired
2000-03-28IPO

Leadership Team

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Christy Wyatt
President & CEO
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Nicko van Someren
Chief Technology Officer
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Company data provided by crunchbase