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Carleton College · 20 hours ago

Head of Access Services and Technology

Northfield, MN

Full-time

Onsite

Lead/Staff, Director/Executive

$86K/yr - $89K/yr

5+ years exp

Carleton College is a private liberal arts college located in Northfield, Minnesota, and is seeking a Head of Access Services and Technology for its library. The role involves providing leadership and strategic direction for the Access Services department while overseeing the application of technology in library services and operations.

Higher Education

Growth Opportunities

Responsibilities

Coordinates and supervises the 2-5 Access Services department staff and provides general management of the department as well as backup for departmental operations

Provides visionary leadership of the department, developing efficient procedures and workflows

Serves as local administrator of the library management system, configuring options and making informed decisions relating to fulfillment workflows

Collaborates with the Bridge Systems and Technology Librarian on policies and procedures for the Bridge integrated library system

Assesses current services and identifies improvements by analyzing assessment data and national academic library trends

Serves on the Library Leadership Council, and the Alma Management Team

Leads library staff in identifying and adapting technology to library needs

Promotes use of Gould Library systems by coordinating with library departments that provide research and instructional services, interlibrary loan, access to special collections, and user services

Works with Library Administration on computer replacement budget

Develops and maintains policies, procedures, and other types of documentation about library systems as needed

Serves as liaison to ITS; assists ITS with the support of library staff computers and computer labs

Works with vendors to monitor and troubleshoot performance issues with library systems

Serves as the web developer and programming coordinator for the Gould Library website

Maintains inventory of library hardware and software

As part of the College and Gould Library Inclusion, Diversity and Equity (IDE) efforts, assist in maintaining the library’s commitment to equitable access and service

Other duties as assigned

Qualification

Library management system supportAccess Services operationsLeadership in library managementAlma experienceEx Libris certificationsWeb developmentGoogle WorkspaceAnalytical skillsCommunication skillsOrganizational skillsProject management

Required

MLS from an ALA-accredited program, or equivalent education and experience relevant to the position

Demonstrated working knowledge of Access Services operations

Up to 5 years of demonstrated effective leadership in library management position

Demonstrated professional experience providing library management system support

Demonstrated proficiency and capabilities with desktop computers and software, Microsoft Office, and library-relevant information technology applications

Demonstrated excellent communication skills, with the ability to foster positive working relationships and build partnerships within the department and across the library

Effective time, organizational and project management skills, with the ability to work independently and as a member of a collaborative team

Demonstrated strong analytical and critical thinking skills

Preferred

Experience with Alma

Experience coordinating with organizational ITS and across departments to troubleshoot and resolve access and other systems-related issues

Ex Libris product certifications, such as Ex Libris Alma Administrator or Ex Libris Primo Administrator; OR ability to become Alma certified

Experience with Google Workspace

Experience with Wordpress, HTML, and other web design software

Benefits

A generous 403(b) retirement plan with a 10% employer contribution and 2% employee contribution.

Medical, dental, vision, life and disability insurance.

Paid time-off, including 25 annual leave days, 8 paid holidays, and extra days at the end of the calendar year to make a continuous week off before New Year’s.

Employee Assistance Program (EAP) for all employees.

A dependent tuition program after six years of service.