Globus Medical · 16 hours ago
FIELD SERVICE ENGINEER
Texas, United States
Full-time
Onsite
Senior Level
5+ years expGlobus Medical is dedicated to delivering innovations that enhance the quality of life for patients with musculoskeletal disorders. They are seeking a Field Service Engineer to support field personnel with installation, preventive maintenance, and troubleshooting while ensuring compliance with medical regulations.
Health CareManufacturingMedicalMedical DeviceWellness
Responsibilities
Develop training materials for field service engineers
Conduct in person, hand on training for field service team
Support and mentor Field Service Engineers
Travel with the field service team for OJT after training sessions
Assist the technical support engineer with process validations, troubleshooting trees and procedure development
Interfaces with internal and external customers in the coordination, planning, implementation, maintenance and service issues for Globus Medical product
Work with field personnel and other departments to respond to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved
National and possible international travel in support of equipment is possible
Other duties as assigned
Qualification
Required
Requires a bachelor's degree (science or engineering preferred)
Minimum of 5 years of experience as a Field Service Engineer in a technical customer service / field service role
Exceptional presentation, communication and teaching skills in a classroom environment
GMP and ISO knowledge required
Personal computer proficiency with MS Office is required
Must be able to make solid decisions that effectively support the business and company policies
Ability to travel on short notice and provide service in assigned geography
Preferred
Previous experience as a field service trainer preferred
Experience in the medical device industry preferred IE: Medical Robotics, Digital Imaging, X ray, Etc
Knowledge of quality and/or reliability engineering is a plus
Services experience (e.g., Clinical Services/Biomed, Radiology) and understand healthcare capital equipment
Company
Globus Medical
Globus Medical is a musculoskeletal implant manufacturer, driving technological advancements across a suite of spinal products.
1001-5000 employees
H1B Sponsorship
Globus Medical has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (17)
2023 (13)
2022 (8)
2021 (9)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$128.52MKey Investors
Clarus Ventures
2012-08-03IPO
2007-08-23Series E· $110M
2007-02-05Series D· $9.45M
Leadership Team
Norbert Johnson
CTO of Imaging, Navigation & Robotics
Harri Hallila
Managing Director, International Advanced Technologies
Recent News
2026-01-08
2026-01-08
2026-01-08
Company data provided by crunchbase