Burnett Therapeutic Services · 1 day ago
Billing and Accounts Receivable Specialist
United States
Full-time
Remote
Mid Level
$22/hr - $26/hr
3+ years expBurnett Therapeutic Services is a leader in Behavioral and Mental Health care, and they are seeking a Billing & Accounts Receivable Specialist to oversee all billing and revenue cycle operations. This role is responsible for ensuring the accuracy and integrity of billing processes, managing payer relationships, and supporting financial reporting and compliance activities.
Individual & Family Services
Responsibilities
Own and manage all daily, weekly, and monthly billing and AR operations
Oversee full-cycle billing for all payers, including: PHC, SUSD, NVUSD, EL, NBRC, Carelon, Acumen, private pay, co-pay, and co-insurance
Ensure timely and accurate claim submission, payment posting, and reconciliation
Review AR weekly, follow up on outstanding balances, and update deposit and tracking sheets
Monitor, analyze, and resolve claim denials, rejections, and underpayments. Perform charge validation, charge corrections, and ongoing data integrity checks
Update and maintain: Monthly trended hours for Contract Fulfillment and Accounting. Monthly payments and revenue summaries for Accounting
Prepare AR, revenue, and payer performance reports for leadership and CF review prior to billing
Track payer performance, denial trends, and reimbursement timelines
Manage payer relationships and communications
Lead payer enrollment, ERA setup, rate updates, and code configuration in NPA
Maintain accurate funder, rate, and authorization information across systems
Support new funder onboarding and contract implementation
Support contracts with rate validation and operational alignment
Prepare and support insurance audits, internal audits, FSO audits, and charge validations
Own audit preparation processes, documentation, and follow-ups
Ensure compliance with payer, contractual, and regulatory requirements
Lead discharge process review and billing closure
Own and maintain billing workflows across NPA and SimplePractice
Support appointment verification, billing readiness, and system troubleshooting
Identify inefficiencies, risks, or breakdowns in billing workflows and implement improvements
Develop, document, and refine SOPs for billing and AR processes
Serve as the primary billing partner to: Clinical Team, Contract Fulfillment Team, Accounting Admin and Operations
Provide guidance and support to teams regarding billing requirements, documentation, and timing
Support with co-pay and co-insurance billing and follow-ups. Support teams with client billing inquiries, payment plans, and billing education
Handle escalated client and payer billing inquiries professionally and ethically
Communicate with payers and clients regarding pending claims, discrepancies, and resolutions
Maintain a high standard of service, professionalism, and confidentiality
Qualification
Required
High school diploma or GED required; Associate's or Bachelor's degree preferred
Reliable internet, personal work computer, and a professional remote work environment
Ability to work 9:00 am – 5:30 pm Pacific Time, with flexibility to work evenings during peak periods
Ability to work consistently within the Pacific Time Zone
3+ years of experience in medical billing, accounts receivable, or healthcare administration
Strong proficiency in Excel (formulas, pivot tables, data analysis, tracking)
Experience with billing systems and EHRs (NPA, SimplePractice, or similar)
Strong organizational, analytical, and problem-solving skills
Excellent written and verbal communication skills
Ability to handle sensitive and confidential information with discretion
Proficiency in Microsoft Office and Google Workspace
Ability to manage multiple priorities, deadlines, and stakeholders simultaneously
Preferred
Experience in an ABA or behavioral health setting strongly preferred
Benefits
6 paid holidays after one year of employment
Accrued Sick time
Shadowing opportunities and hands-on mentorship to build confidence
Medical, dental, and vision insurance (for employees working 30+ hrs/week)
401(k) retirement plan, for those who have accrued 1000 hours of service within 12 months.
Aflac supplemental insurance options (for employees working 30+ hrs/week)
LifeCare Employee Assistance Program: includes free confidential counseling, referrals, and wellness resources
LifeMart Employee Discount Program: exclusive savings on everyday purchases and services
Company
Burnett Therapeutic Services
Burnett Therapeutic Services, Inc, founded in 2015, is dedicated to the comprehensive service model, including, but not limited to working with the client with his or her family, communication training, skill building, coping skills training, family work, therapeutic counseling, behavioral therapy, cultural diversity, and activities that increase and build upon each client and their family’s strengths.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase