Quality Improvement Mgr jobs in United States
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The Fedcap Group ยท 15 hours ago

Quality Improvement Mgr

positionRochester, NY
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$60K/yr - $60K/yr
date5+ years exp

The Fedcap Group is committed to providing exceptional services for individuals with special needs. As a Quality Improvement Manager, you will develop and implement quality improvement programs and conduct audits to ensure compliance with regulatory requirements while fostering a culture of continuous improvement.

CharityHealth CareMental HealthNon Profit

Responsibilities

Developing strategies in partnership with management to identify potential deficiencies in operations
Making recommendations to improve quality of service delivery in our residential program for individuals with development disabilities
Investigating incidents affecting clients in our residential program for individuals with development disabilities
Providing initial and ongoing management training to department managers
Entering incidents in IRMA and WSIR for reporting to NY OPWDD
Maintaining database - DSS Family Net Web and ETO software
Preparing the facilities for audits, making sure all documentation is in place to support and maintain accreditation
Working with management team to develop strategies to assist in reducing staff turnover
Generating monthly and annual data reports

Qualification

Quality assuranceProgram administrationAnalytical skillsInvestigative skillsMicrosoft Office SuiteCommunication skillsDecision-making skillsAttention to detailIntegrityTeam collaboration

Required

Bachelor's degree in Human Services, Social Work or a related field
Five (5) years of experience in program administration in a social service agency
Experience in quality assurance (at least 2+ years), preferably in social services, public health, or workforce development
Excellent communication skills, both written and verbal
Strong analytical and decision-making skills with high attention to detail
Excellent investigative skills
Integrity and commitment to safeguard confidential information
Ability to work both independently and as part of a collaborative team
Proficiency in using computer and software applications, including Microsoft Office Suite (Word, Excel, PowerPoint)
Valid driver's license and reliable transportation

Company

The Fedcap Group

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The Fedcap Group is Committed to Creating Opportunities and Improving the Lives of People with Barriers to Social and Economic Well-Being.
dateFounded in 1935
location
New York, New York, USA
people-size1001-5000 employees
web-link
https://fedcapgroup.org

Funding

Current Stage
Late Stage

Leadership Team

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Tania Lopez
Operations Manager
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Recent News

PR Newswire
The Fedcap Group Releases Fiscal Year 2025 Operating and Financial Results
2025-12-16
Morningstar, Inc.
The Fedcap Group to Report its Fiscal Year 2024 Financial and Operating Results
2024-12-10
Business Wire
The Fedcap Group Releases Fiscal Year 2023
2023-12-15
Company data provided by crunchbase