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Veo · 20 hours ago

Senior Operations Manager - Denver

Denver, Colorado, United States

Full-time

Onsite

Mid, Senior Level

$90K/yr - $120K/yr

5+ years exp

Veo is on a mission to end car dependency by making clean transportation accessible to all. As a Senior Operations Manager, you will be responsible for the performance and growth of one of Veo’s largest markets, focusing on operational efficiency and team performance while leading from the warehouse floor.

AppsElectric VehicleSoftwareTransportation

Responsibilities

Own the P&L and overall performance of a single large market, taking full accountability for operational, financial, and growth targets

Lead end-to-end market operations, including warehouse execution, fleet operations, safety, and field performance, ensuring consistent and reliable service for riders

Act as Veo’s primary on-the-ground representative in the market, partnering closely with city stakeholders and Government Relations to support policy strategy, operational coordination, and public-facing initiatives

Apply a deep understanding of operational and financial levers to manage revenue and cost drivers, regularly analyzing trends and implementing improvements to optimize margins

Drive operational excellence by identifying opportunities to improve fleet uptime, labor efficiency, distribution strategy, and loss reduction

Serve as the senior operational leader on the ground, setting clear expectations and holding teams accountable through data, KPIs, and performance management

Recruit, develop, and retain high-performing managers and frontline leaders, fostering a culture of ownership, accountability, safety, and continuous improvement

Be hands-on in diagnosing and resolving complex operational challenges, balancing speed and rigor in a fast-paced, asset-heavy environment

Partner closely with cross-functional teams including Central Operations, Supply Chain, Product, Customer Support, and Finance to ensure alignment and timely execution

Synthesize insights and feedback from the market to inform broader operational strategies, product improvements, and process innovation across Veo

Champion safety for employees, riders, and vehicles by enforcing standards, proactively addressing risk, and ensuring compliance with local regulations and internal policies

Act as a visible leader within the market, building trust with internal teams and representing Veo through consistent, high-quality execution

Maintain a strong on-site presence five days per week, leading by example and staying closely connected to day-to-day operations

Qualification

Operations managementP&L managementData analysisProcess improvementTeam leadershipStartup experienceCommunicationProblem-solvingAdaptabilityAttention to detail

Required

BS/BA or equivalent required; degree in a quantitative field preferred

5+ years of operations management, business consulting, or related experience managing operations, building and developing diverse teams, optimizing processes, and delivering business goals

Excellent communicator capable of motivating a team, working across an organization, and serving as a liaison with external partners as needed

Analytical mindset with a strong understanding of real-time marketplaces (supply and demand economics)

Experience solving complex problems, exercising good judgment in decision-making, and navigating ambiguous environments

Ability to simplify difficult problems into actionable and solvable tasks

Data-driven by nature, strong attention to detail, and obsessed with process improvement

Comfortable learning and adapting to new concepts and utilizing new tools

Self-motivated, energetic, and driven individual with the ability to learn new skills and grow within the role