Upstate Coin & Gold · 23 hours ago
Senior A/R and Collections Specialist
Upstate Coin & Gold is seeking a detail-oriented Senior AR & Collections Specialist at the Staff Accountant level. This role focuses on optimizing the Accounts Receivable and collections cycle while supporting cross-training within the Accounts Payable function to ensure departmental excellence.
Precious MetalsSales
Responsibilities
Monitor aging reports and lead collection efforts for past-due accounts
Monitor compliance of contract terms for deferred settlement agreements
Calculate and bill late fees accurately on a monthly basis
Generate and distribute customer statements while resolving billing inquiries and account discrepancies
Collaborate with leadership to design and implement automation for tracking, billing, and collecting late fees
Recommend and execute process improvements to strengthen internal controls and workflow efficiency
Assist with Accounts Payable (AP) transactions and vendor payment issue resolution
Cross-train in AP functions to provide team redundancy and support during high-volume periods
Maintain precise records of financial transactions, payment plans, and customer correspondence
Support month-end close activities, account reconciliations, and financial reporting
Qualification
Required
Bachelor's degree in Accounting, Finance, or a related field
Minimum 2-3 years of experience in AR/AP, with a strong emphasis on collections
Proficiency in Excel and Google Sheets (VLOOKUPs, pivot tables, and reconciliations)
High accuracy and attention to detail in high-volume environments
Professional communication skills and a strong customer service orientation
Proven ability to work independently as well as in a team
Proactively solve complex problems
Efficiency with multi-tasking and prioritization
Preferred
Experience with NetSuite or similar ERP/accounting software
Benefits
Competitive compensation
Bonus plans
Up to a 6% company match on 401(k)
Comprehensive medical, dental, and vision plans
HSA/FSA options
Employee Assistance Program
Company-paid STD, LTD, Life, and AD& Insurance
Generous PTO
Paid holidays
Extensive on-the-job training
Clear opportunities for career advancement