Director of Adult Programs Services jobs in United States
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Parc Center for Disabilities · 17 hours ago

Director of Adult Programs Services

Parc Center for Disabilities provides opportunities for children and adults with developmental disabilities to exercise their independence and experience life to the fullest. The Director of Adult Program Services is a senior leadership role that provides strategic and operational leadership for adult day training and residential waiver programs, focusing on achieving strong outcomes for the people supported.

Health CareRehabilitationWellness

Responsibilities

Inspire, motivate, and influence program managers to achieve strong operational and person-centered outcomes
Provide strategic direction and hands-on leadership across adult day and residential programs, adapting quickly to changing priorities
Lead with urgency while managing multiple priorities in a highly dynamic environment
Build trust and buy-in across teams, fostering engagement, accountability, and shared ownership of results
Ensure compliance with APD, Medicaid Waiver, and Qlarant requirements while keeping the focus on people—not just processes
Guide teams through audits and corrective actions with confidence, clarity, and follow-through
Develop and manage program budgets, making sound, business-minded decisions that support sustainability and growth
Analyze outcomes, participant satisfaction, and performance metrics to drive continuous improvement and innovation
Champion new ideas, service models, and approaches that enhance independence and quality of life
Build strong relationships with families, community partners, and internal stakeholders to strengthen collaboration and inclusion
Ensure accurate documentation related to care, staffing, incidents, and compliance—without losing momentum

Qualification

Leadership in disability servicesStrategic directionCompliance knowledgeBudget managementPerformance analysisPersuasive communicationEmpathyTeam influencingMicrosoft Office proficiencyIConnectTherapReliasRelationship buildingInitiative taking

Required

Bachelor's degree in human services, education, healthcare, or a related field OR High school diploma with three (3) years of relevant experience supporting individuals with disabilities
Five (5) or more years of progressive leadership experience in disability services or a similar human services environment
Demonstrated success leading teams, influencing outcomes, and driving results through others
Valid Florida Driver's License with an acceptable driving record
Naturally persuasive, engaging, and relationship-oriented leadership style
Comfortable taking initiative, making decisions, and owning outcomes
Energized by change, variety, and a fast-moving environment
Strong communicator—warm, confident, empathetic, and motivating
Able to balance big-picture thinking with execution and follow-through
Skilled at gaining buy-in, navigating resistance, and moving people toward shared goals
Working knowledge of Medicaid Waiver, APD, Qlarant, and medication administration requirements
Proficient in Microsoft Office; familiarity with iConnect, Train.org, Therap, and Relias preferred
Curious, growth-minded, and focused on improving systems without blame or rigidity
Ability to stand, walk, bend, kneel, and perform repetitive motions as needed
Ability to safely lift up to 50 pounds
On-site role, Monday–Friday, 8:00 AM–5:00 PM, with flexibility based on program needs

Preferred

Familiarity with iConnect, Train.org, Therap, and Relias

Company

Parc Center for Disabilities

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Parc Center for Disabilities is a non-profit organization whose mission is to provide opportunities for children and adults with intellectual and developmental disabilities to exercise their independence and experience life to the fullest.

Funding

Current Stage
Growth Stage
Total Funding
$0.4M
Key Investors
Community Foundation Tampa Bay
2025-06-18Grant· $0.03M
2024-10-24Grant· $0.38M

Leadership Team

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Michelle Muller Detweiler
President & CEO
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Christy Erbeck
VP & Chief People Officer
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Company data provided by crunchbase