Apply on Employer Site

Brightline · 8 hours ago

Director, People Operations & Total Rewards

United States

Full-time

Remote

Director/Executive

$165K/yr - $190K/yr

Brightline is a therapy and psychiatry practice focused on delivering mental health care to families and children. They are seeking a Director, People Operations & Total Rewards to build and scale total rewards and performance management programs while partnering with senior leadership to enhance employee engagement and retention.

Child CareFamilyHealth CareHome Health CareMental Health

Hiring Manager

Isabella Gee-Iziduh

Responsibilities

Own and evolve compensation, benefits, and total rewards programs to support talent attraction, retention, and internal equity, inclusive of structures that account for both corporate and clinical workforces, including licensed mental health professionals (therapists, psychiatrists, LCSWs, LMFTs) with unique market dynamics and licensing requirements

Ensure programs align with business priorities, workforce planning, and organizational growth

Partner closely with People Ops, Finance, and Legal to ensure rewards programs are scalable, compliant, and operationally sound

Develop manager enablement tools, training, and resources to support effective compensation decisions, performance conversations, and career development discussions

Lead company-wide performance cycles, calibration processes, and program enhancements

Partner with senior leaders on talent strategy, succession planning, and development priorities

Lead career pathing, leveling frameworks, and role clarity across the organization

Ensure consistency and equity in job architecture and role expectations

Partner with leaders on org design, workforce planning, and future-state org structures

Serve as a trusted thought partner and internal consultant to leaders across the organization

Translate people insights into actionable recommendations and implementation plans

Facilitate workshops, leadership discussions, and alignment sessions

Track outcomes and program effectiveness with strong operational rigor

Experience managing and developing people operations or HR professionals; this role will initially manage one direct report with potential for team growth

Own HRIS optimization and reporting infrastructure, ensuring systems support scalable people operations, manager self-service, and data-driven decision-making

Partner with People Operations team to ensure scalable processes for onboarding, offboarding, leave administration, and employee lifecycle management

Ensure people programs are grounded in strong analytics and data-driven decision-making

Oversee compensation, performance, and people analytics

Ensure data integrity across people systems and workflows

Qualification

Total rewards programsPerformance managementData-driven decision-makingHRIS optimizationCompliance managementAnalytical skillsWorkshop facilitationStartup experienceHealthcare industry knowledgeCollaborationCommunication skillsFacilitation skillsOrganizational skills

Required

Bachelor's or Master's degree in an HR-related field and/or HR certification (CCP, PHR, SPHR, SHRM-SCP, etc.)

Demonstrated experience leading total rewards and/or performance programs within an organization

Knowledge of best practices related to benefits strategy and relationship with payroll processes/procedures

Experience managing HR or compensation-related compliance in multi-state environments

Strong analytical and data-driven decision-making capabilities

Experience leading high-impact initiatives integrated with business strategy

Proven ability to collaborate with executive-level stakeholders across functions

Excellent communication, facilitation, and presentation skills

Highly organized with the ability to manage multiple initiatives simultaneously

Skilled facilitator across 1:1, small-group, and workshop environments

Experience in a fast-growing startup environment (100-500 employees) OR healthcare/behavioral health industry with demonstrated ability to build scalable programs