American Bath Group · 15 hours ago
Quality Systems Manager
American Bath Group is seeking a high-maturity Quality Manager to lead the next phase of their quality journey at the Martinsburg, WV manufacturing facility. This role focuses on architecting and implementing a total quality system that integrates quality into the manufacturing process while elevating the capabilities of the quality team.
Responsibilities
Build and institutionalize a Total Quality Management system where:
Quality is designed into the process, not inspected in at the end
Inspectors evolve from gatekeepers into process capability partners
Defects are prevented through process control, standardization, and ownership
Quality becomes a shared operational discipline, not a department
Design, implement, and continuously improve a plant-wide quality management system
Establish and mature process-based quality controls (in-process checks, SPC, capability metrics)
Define quality ownership at the process and work-cell level
Build a scalable system that supports future growth, complexity, and customer expectations
Drive a shift from detection-based quality to prevention-based quality
Lead and develop a team of 6 on-site Quality Inspectors, elevating their role and impact
Partner closely with Production, Maintenance, and Engineering to embed quality into daily operations
Establish clear containment, non-conformance, and corrective action disciplines—without creating bureaucracy
Use data, facts, and root cause—not opinion—to drive decisions
Develop and maintain quality dashboards, scorecards, and trend analysis
Apply practical statistics and spreadsheet-based analysis to identify systemic issues
Use data to prioritize improvement efforts and validate effectiveness
Translate complex quality data into actionable insights for operators and leadership
Communicate effectively across all levels of the organization:
On the floor with operators and supervisors
With plant leadership and senior management
Directly with customers, as needed
Serve as the quality voice in cross-functional decision-making
Represent the plant professionally and confidently during customer interactions and audits
Qualification
Required
Significant hands-on experience in manufacturing quality, with demonstrated progression from inspection/technician roles into leadership
Proven track record of building or materially upgrading a quality system, not just maintaining one
Experience leading quality in a process-driven manufacturing environment (industry-agnostic)
Direct people leadership experience preferred
High systems-thinking capability—understands how process, people, data, and culture interact
Pragmatic and operationally grounded; avoids academic or over-engineered solutions
Comfortable challenging existing practices while maintaining credibility and trust
Able to switch seamlessly between tactical floor-level problem solving and strategic system design
Strong written and verbal communication skills
Strong proficiency with spreadsheets, metrics, and basic statistical tools
Practical understanding of root cause analysis and process control
Familiarity with containment, corrective action, and continuous improvement methods
Company
American Bath Group
American Bath Group is a manufacturing company of the residential, commercial, senior care, and premium showroom bathing products.
H1B Sponsorship
American Bath Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (3)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$2.35B2025-07-01Debt Financing· $500M
2021-01-13Debt Financing· $175M
2020-11-12Debt Financing· $1.67B
Recent News
EIN Presswire
2025-07-25
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