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RJ Young · 15 hours ago

Systems Engineer

Madison, AL

Full-time

Hybrid

Senior Level

5+ years exp

RJ Young is focused on delivering planned work and providing strong Tier 2-level support for their Systems Engineer role. The engineer will execute technical work while ensuring quality and validation, communicate effectively with customers, and collaborate with senior engineers to address issues and improve standards.

Management Consulting

No H1B

U.S. Citizen Only

Responsibilities

Can configure and troubleshoot VLANs (access vs trunk), basic routing concepts, and subnetting (CIDR)

Understands DHCP and DNS fundamentals and common failure modes (scope exhaustion, reservations, DNS misconfigs)

Can implement and validate basic firewall changes: rule updates, outbound NAT, and simple port forwards (with safe testing)

Understands VPN basics (site-to-site and/or remote access) and how to validate connectivity and expected traffic paths

Uses standard troubleshooting tools and methods (ping/traceroute, ipconfig/route, nslookup, log review) with structured isolation

Can turn up and validate switches and access points using standard baselines and documentation

Understands PoE basics and can troubleshoot common issues for APs/phones (power budget, link negotiation, cabling)

Can verify VLAN tagging across uplinks and diagnose common L2 issues (mis-tagged VLANs, loops, STP blocking, bad uplinks)

Understands fundamental wireless concepts (SSID security, guest isolation, basic roaming/coverage considerations) and can triage client issues

Hands-on experience administering Windows endpoints and servers in production (remote access, services, event logs, patching)

Understands AD basics (users/groups, OUs, basic GPO concepts) and how DNS integrates with domain authentication

Can troubleshoot common domain and workstation issues (login failures, DNS-related problems, permissions/share access)

Understands backup fundamentals and can follow restore verification steps (file restore and/or VM restore workflow)

Comfortable performing common VM tasks: create/modify VMs, snapshot/checkpoint concepts, resource allocation, and safe reboot procedures

Understands virtual networking basics (vSwitch/port groups) and can validate connectivity issues at the VM/host level

Understands basic storage/capacity concerns (datastore space, IOPS symptoms, snapshots growing) and can escalate appropriately

Can triage common virtualization incidents (host down, VM hung, storage full) and follow a structured recovery plan

Comfortable navigating Microsoft 365 admin centers (M365, Exchange, Teams, SharePoint) for day-to-day admin troubleshooting

Understands identity basics (MFA concepts; awareness of Conditional Access) and knows when to escalate high-risk identity changes

Can perform basic Exchange Online troubleshooting (mail flow checks, message trace, client connectivity triage)

Can triage common Teams/SharePoint/OneDrive issues (permissions, sync problems, service health awareness)

Can rack/stack devices, label, patch, and validate uplinks and connectivity in a staging environment

Comfortable with console access when needed (serial/USB) and initial device turn-up (mgmt IP, credentials, SSH)

Applies standard baseline configs, updates firmware as directed, and documents outcomes

Validates functionality using a checklist (connectivity, VLANs, VPN, wireless, failover where applicable) and records results

Works effectively in a ticketing system: clear updates, time entry, and complete technical notes

Uses documentation systems to update as-builts, diagrams, IP/VLAN records, and configuration notes

Understands change management expectations: approvals, change windows, and post-change validation

Knows when to escalate and how to provide a strong handoff (what changed, what was tested, what remains)

Qualification

Networking fundamentalsWindows ServerVirtualization (VMware/Hyper-V)Microsoft 365 administrationDocumentation skillsCustomer communicationPowerShell scriptingSophos firewall experienceRuckus/Aruba experienceTeamwork mindset