Chase · 1 day ago
Marketing Transformation Senior Associate-Business Banking
201 N Walnut St, Wilmington, DE, 19801, US
Full-time
Onsite
Mid Level
3+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Marketing Transformation Senior Associate within Business Banking, you will design and deliver training programs to support the adoption of new technologies and processes, while managing key transformation projects.
BankingFinancial Services
Responsibilities
Design, develop, and deliver training programs, workshops, and resources to support technology and process adoption
Track technology and process adoption metrics, proactively identify barriers to effective use through regular assessments, and implement targeted interventions to drive engagement and utilization
Prepare clear, impactful presentations, reports, and updates for key stakeholders, ensuring alignment and transparency on change initiatives and progress
Provide hands-on program management support for key transformation projects, coordinating cross-functional teams, managing timelines, and ensuring successful delivery of change initiatives
Collaborate with the BB Marketing Administration & Controls team, HR, and external partners to provide specialized learning opportunities tailored to team needs
Qualification
Required
Bachelor's degree
Experience in financial services and product management
3 + years in marketing or a related field
Strong written and oral presentation skills, with the ability to convey information simply and clearly to customers and business partners
Experience in marketing execution/delivery and project management
Demonstrated ability to anticipate and mitigate risk
Proficiency in Adobe, Microsoft Excel, and PowerPoint
Preferred
Experience using JPMorgan Chase's marketing delivery platforms
Experience designing and delivering training programs and change management initiatives
Strong project management and organizational skills. Excellent communication and presentation abilities, with a focus on clarity and impact
Collaborative partner with strong interpersonal and influencing skills. Demonstrates ownership and initiative in driving projects to completion
Detail-oriented and thorough in managing all aspects of change management and training
Strategic thinker who considers the broader impact of initiatives within the organization and is a culture carrier
Advanced degree in Communications, Marketing, Business, or related disciplines
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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