VCA Animal Hospitals ยท 4 hours ago
Client Service Representative
Fishers, IN
Full-time
Onsite
New Grad, Entry LevelVCA Animal Hospitals is seeking a dedicated and friendly Client Service Representative (CSR) to join their front desk team. The CSR will be the first point of contact for clients and their pets, managing appointments, client communication, and administrative tasks to ensure a positive experience.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Provide exceptional customer service in person, over the phone, and via email
Schedule appointments, manage patient check-ins/check-outs, and process payments
Educate clients on hospital services, wellness plans, and pet care
Maintain accurate patient records and handle administrative tasks efficiently
Assist in handling client concerns with professionalism and empathy
Work collaboratively with veterinary teams to ensure smooth hospital operations
Qualification
Required
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Proficiency with computer systems and scheduling software
Passion for animals and a commitment to client education
Excellent oral and written communication skills
Preferred
Previous experience in a customer service or veterinary setting preferred
Benefits
Access to the people and financial resources of a large veterinary community
Leadership opportunities
Career development programs
Opportunities to give back through strong Shelter partnerships and VCA Charities
Tuition support and sponsorships
Free mental wellness subscriptions
Referral bonuses
Competitive wage
Medical, dental & vision insurance
Life, long and short term disability insurance included
Paid parental leave
Paid vacation and sick time
401(k) with corporate match
Company
VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.
Founded in 1986
10001+ employees
H1B Sponsorship
VCA Animal Hospitals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (17)
2023 (16)
2022 (14)
2021 (19)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Trevor Adams, CPA, CGMA
Chief Financial Officer
Amanda Gillespie
Senior Talent Acquisition Partner at VCA Animal Hospital
Recent News
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