Desktop Support Engineer jobs in United States
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Kforce Inc ยท 1 day ago

Desktop Support Engineer

Kforce Inc is a leading staffing solutions firm, and they are seeking a full-time Desktop Support Engineer to support a recognized electronic R&D client. The role involves configuring and managing hardware and software issues for executive-level users in a professional banking setting.

ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Desktop Support Engineer will configure, install, and test hardware components, hardware deployment replacements
Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System
Providing cross-divisional troubleshooting by updating and maintaining tickets
Reimaging PCs, backing up and restoring user data. Installing and validating correct software versions on devices and confirm functionality
As a Desktop Support Engineer, you will utilize Wells utilities to troubleshoot end-user machine functionality
Documenting service events accurately in work orders and ticketing systems

Qualification

Software/hardware supportServiceNow ticketing systemVirtual/Desktop/Laptop ManagementCisco technology knowledgeTwo factor authenticationMS Office SuiteCustomer communication skillsIndependent work

Required

3-5 years of experience providing software/hardware support, server, cisco technology knowledge in a professional setting
Prior experience Assisting with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, Anti-virus, incident/Request management
Previous experience working in ServiceNow (a plus) ticketing system or similar
Knowledge of two factor authentication
Proficiency with troubleshooting/supporting MS office suite of applications including MS Teams outlook and WinOS
Proficient in backing users' data, recovering data, and reimaging users' devices both remotely and at users' desk
Strong customer communication and service skills
Must be able to work independently in a fast-paced high profile environment

Benefits

Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance

Company

Kforce Inc

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Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.

H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-05-20IPO
2014-06-08Acquired

Leadership Team

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Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
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Company data provided by crunchbase