Impact Property Solutions · 15 hours ago
Inside Sales Representative
Impact Property Solutions has served thousands of multifamily properties for over 30 years, focusing on outstanding customer service and quick installation. They are searching for an Inside Sales Representative to ensure timely customer order entry, accuracy, and efficient inventory management.
Construction
Responsibilities
Answers incoming calls from internal and external customers in a professional, courteous manner
Responds to caller’s general information requests and/or inquiries
Takes accurate customer orders and follow through necessary process
Processes installation and repair orders in an accurate and timely manner
Enters customer information for new and existing is accurate and complete
Provides timely response to request for information including returning all calls as quickly as possible
Resolves or escalates customer issues, received via phone or email
Assists with customer invoice discrepancy resolution and helps maintain accounts receivable balances within expectations
Creates customer related warranty claims and makes updates to orders in the system
Assists with various office and administrative tasks as requested by supervisor
Qualification
Required
Excellent interpersonal and communication skills
High emotional IQ, empathy and drive to provide excellent service
Excellent email and phone etiquette
MS office (MS word and excel) and PC fluency required
Ability to work effectively with cross-functional departments
Strong time management skills and ability to multi-task and prioritize work
Great attention to detail and problem-solving skills
Maintains adequate job knowledge
Company
Impact Property Solutions
Impact Property Solutions provider of quick-turn flooring and countertop replacement services to multifamily owners and operators.
Funding
Current Stage
Growth StageRecent News
Mergers & Acquisitions
2025-11-06
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