Brilliant Infotech Inc. · 10 hours ago
Technical Support Analyst
United States
Contract
Remote
Senior Level
5+ years expBrilliant Infotech Inc. is seeking a Technical Support Analyst to develop and maintain complex reports and support the Loan Application system. The role involves troubleshooting, consulting with business users, and creating ad-hoc reports to meet regulatory and business needs.
Information TechnologySoftware
No H1B
Hiring Manager
Anurag Vats
Responsibilities
Develop, maintain, and modify complex reports, queries, and data extracts using IBM Cognos and Oracle PL/SQL
Support and maintain the Loan Application and its associated interfaces, ensuring smooth functionality and integration
Consult with business users to address application functionality questions and provide technical guidance
Troubleshoot and resolve issues at the server, client, and interface levels, including working with vendors for support and upgrades
Create ad-hoc reports and data extracts for regulatory, IT, and business needs, leveraging strong SQL and data modeling skills
Qualification
Required
Banking industry experience required
PL/SQL and SQL Development/ Development Support
Minimum of 5 years applications support and/or development experience in the financial domain
Strong Financial Applications Background, preferably supporting a loan or deposit type system – e.g. LoanIQ
Strong Data Modeling and SQL skills that can be applied to interface development, ad-hoc data extracts and scheduled report writing
Experience working with and supporting interfaces for a data warehouse – e.g. OFSA
Excellent troubleshooting skills – at server, client and interface level
Excellent Data Analytics skills
Proven ability to work with a vendor regarding support issues, enhancements and upgrades
Ability to quickly develop ad-hoc reports on the fly for regulatory and IT purposes
Ability to document business requirements and present comprehensive, logical solutions to business users
Oracle 10g/11, Microsoft SQL Server, PL/SQL programming, Schemas, Views, Stored Procedures, Triggers experience
Report development experience
Enterprise Scheduling Tools (e.g. Cybermation, AutoSys) experience
ETL Tools (e.g. SSIS, DTS, Informatica) experience
Utilities development (batch scripting, ftp scripting) experience
Data Modeling Tools (e.g. Erwin) experience
Preferred
Finastra Certification highly desired
Oracle ERP/EPM knowledge highly desired
Company
Brilliant Infotech Inc.
Brilliant Infotech Inc.(an AWS Partner) is an IT Services corporation providing Digital Transformation to public and private sectors.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase