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Corewell Health · 21 hours ago

Patient Service Representative

St Joseph, MI

Full-time

Onsite

Entry Level

2+ years exp

Corewell Health is a healthcare organization dedicated to providing quality care to patients. As a Patient Services Representative, you will be responsible for delivering excellent service, handling patient registrations, and performing various administrative tasks to support patient care.

Health CareHospitalMedical

H1B Sponsor Likely

Responsibilities

Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms

Performs administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external patient referral portals; reconciles multi-department deposit

Obtains insurance authorizations and/or verifies that prior authorization has been obtained; assists with retroactive insurance denials/appeals

Responsible for complex EMR/EHR scanning and Right Fax faxing and uploading to EPIC

Assists with training new team members utilizing standard work

Ability to perform the role of Patient Services Representative, Associate when necessary

Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis

Qualification

Insurance billingElectronic health recordsPatient financial servicesAccess managementClerical servicesProblem solvingTeam collaboration

Required

High School Diploma or equivalent

2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience

Benefits

Comprehensive benefits package to meet your financial, health, and work/life balance goals.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Company

Corewell Health

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team

Founded in 2022

Grand Rapids, Michigan, USA

10001+ employees

https://corewellhealth.org

H1B Sponsorship

Corewell Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (49)

2024 (11)