Vetoquinol USA · 17 hours ago
Inside Sales Representative-Eastern Time Zone
Responsibilities
Consult with current and potential customers in an assigned geographic area using phone, email, texts, videoconferencing, and other platforms to convert new business, maintain current customers, and grow market share
Communicate daily with Territory Managers, Regional Manager, Marketing, and other company organizations and external partners as required
Form long-standing customer relationships with assigned accounts
Develop and implement sales plans to meet business goals
Travel occasionally as needed for training, sales meetings, conferences, etc
Utilize Vetoquinol’s Sales Excellence program to engage with customers
Assist customers in a timely manner
Manage orders taken by phone, email, or other methods; ensure accurate entry into the Customer Relationship Management (CRM) system and communicate information to distribution partners
Organize workflow to meet customer and company deadlines
Present and discuss the products and services of the company in a way that conveys an image of quality, integrity, and superior understanding of customer needs
Manage inbound and outbound phone calls professionally and efficiently, using good communication skills
Attend to customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution
Document all customer interactions with detailed notes in the CRM system
Support the company vision and mission, and demonstrate the corporate core values in all professional activities
Comply with all OSHA safety requirements, work rules, and regulations
Compile and maintain all required records, documents, etc
Follow systems and procedures outlined in company manuals
Communicate out-of-office plans to manager and teammates to ensure uninterrupted customer coverage
All other duties as requested by management
Qualification
Required
The candidate must be available during Eastern Time Zone hours
Establishing and maintaining profitable relationships with customers
Taking personal and complete responsibility for each customer contact
Ensuring that all customer requirements are completely met
Consulting with current and potential customers in an assigned geographic area using phone, email, texts, videoconferencing, and other platforms
Communicating daily with Territory Managers, Regional Manager, Marketing, and other company organizations and external partners as required
Forming long-standing customer relationships with assigned accounts
Developing and implementing sales plans to meet business goals
Traveling occasionally as needed for training, sales meetings, conferences, etc
Utilizing Vetoquinol's Sales Excellence program to engage with customers
Assisting customers in a timely manner
Managing orders taken by phone, email, or other methods; ensuring accurate entry into the Customer Relationship Management (CRM) system
Organizing workflow to meet customer and company deadlines
Presenting and discussing the products and services of the company in a way that conveys an image of quality, integrity, and superior understanding of customer needs
Managing inbound and outbound phone calls professionally and efficiently, using good communication skills
Attending to customer questions, complaints, and concerns immediately, and facilitating satisfactory resolution
Documenting all customer interactions with detailed notes in the CRM system
Supporting the company vision and mission, and demonstrating the corporate core values in all professional activities
Complying with all OSHA safety requirements, work rules, and regulations
Compiling and maintaining all required records, documents, etc
Following systems and procedures outlined in company manuals
Communicating out-of-office plans to manager and teammates to ensure uninterrupted customer coverage
All other duties as requested by management
Exceptional written, verbal, and interpersonal communication skills
Ability to work under pressure and with shifting priorities
Team player willing to participate in meetings and other team activities
Ability to manage time efficiently and to multi-task
Preferred
Bachelor's Degree or 3+ years of inside sales experience preferred
Inside sales experience highly preferred
Experience in the animal health industry highly preferred
Company
Vetoquinol USA
Would you like to be an active part in the exciting growth of the US division for one of the largest veterinary companies in the world? 100% dedicated to animal health; Vetoquinol is first and foremost an independent, family-owned business.
Funding
Current Stage
Growth StageCompany data provided by crunchbase