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Lovable · 13 hours ago

Founding Deployment Strategist

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

Lovable is a company that enables anyone to build software with AI, and they are seeking a Founding Deployment Strategist to guide users from initial value to full adoption. The role involves building relationships with customers, driving their success, and collaborating with various teams to ensure effective solutions and outcomes.

Artificial Intelligence (AI)Developer PlatformDeveloper ToolsSoftware

Responsibilities

Own post-sale success: onboarding, adoption, renewal, and expansion for key accounts

Build and execute success plans aligned with customer goals and product capabilities

Drive value realization through proactive check-ins, QBRs, and enablement sessions

Track health scores, usage, and adoption metrics to identify risks and opportunities

Act as a strategic advisor—guiding customers on best practices, new features, and workflows

Partner with Forward Deployment Engineers to scope, prototype, and deliver customer solutions

Collaborate with Product and Engineering to surface feedback and shape roadmap priorities

Work with Account Executives to identify and qualify expansion opportunities

Troubleshoot blockers, coordinate internal support, and ensure fast resolution

Build Customer Success playbooks and processes based on learnings

Embed with customer teams to understand their workflows, goals, and pain points

Identify and interpret key datasets that drive decision-making and integrate them into scalable solutions

Design and refine user workflows that solve meaningful problems across teams and functions

Lead training and onboarding sessions to ensure lasting impact and user success

Present findings and strategy to stakeholders from frontline operators to C-suite executives

Qualification

Customer SuccessSaaS experienceTechnical collaborationOnboarding experienceData interpretationCommunicationAI product experienceStakeholder managementProblem-solvingAdaptability