Nagase America · 5 hours ago
IT Infrastructure and Operations Specialist
Itasca, IL
Full-time
Hybrid
Mid, Senior Level
3+ years expNagase America LLC is a global leader in innovative products and solutions through expertise in various industries. They are seeking an IT Infrastructure & Operations Specialist to take ownership of their regional IT ecosystem, focusing on designing resilient systems, solving complex problems, and driving continuous improvement across infrastructure and operations.
Manufacturing
Responsibilities
Design, implement, and optimize secure, scalable infrastructure aligned with enterprise and security standards
Evaluate and introduce new technologies to improve performance, reliability, and cost efficiency
Monitor performance and capacity to ensure high availability and business continuity
Develop and lead disaster recovery and business continuity planning and testing
Implement safeguards and controls to protect against cyber threats
Maintain clear, accurate infrastructure documentation, diagrams, and standards
Design, deploy, and maintain reliable and secure network architectures
Manage WAN, LAN, VPN, firewalls, routers, switches, and access points
Work with advanced networking technologies including SD‑WAN, OSPF, and BGP
Perform traffic analysis and proactively optimize network performance
Create and maintain comprehensive network documentation
Configure, support, and maintain infrastructure and IoT devices for stability and uptime
Monitor systems, resolve incidents, and lead root cause analysis
Identify opportunities for automation and process improvement
Apply patches, updates, and upgrades to maintain secure configurations
Maintain accurate inventories of IT assets and configurations
Provide Tier 1–3 support and demonstrate mastery of ticketing systems
Develop roadmaps, policies, procedures, knowledge bases, and user documentation
Support audits, security assessments, and evidence collection
Evaluate vendors and technologies through quantitative and qualitative analysis
Prepare technical proposals and business justifications
Manage vendor relationships, contracts, and performance
Qualification
Required
3–5+ years of hands-on corporate IT experience
Bachelor's degree in Information Systems, Computer Science, Systems Security, or related field
Deep expertise in infrastructure, networking, IT operations, endpoint management, and security
Strong analytical, troubleshooting, and critical-thinking skills
Proven ability to manage multiple priorities and operate in ambiguous environments
Excellent communication skills with the ability to collaborate across cultures and teams
Strong documentation, organization, and stakeholder management skills
Commitment to continuous learning and professional development
Preferred
Bilingual (English & Japanese) is a plus
Benefits
Competitive compensation and benefits packages.
Generous paid time off and holidays.
Retirement savings plans with company match.
Opportunities for career growth and professional development.
Company
Nagase America
Nagase is a global leader in innovative products and solutions through our expertise in the fields of chemicals, plastics, electronics, automotive, and life sciences.
51-200 employees
H1B Sponsorship
Nagase America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase