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UMass Memorial Health · 1 day ago

Senior Receptionist, Full-time, 37.5hrs, Worcester, 1st shift.

Worcester, MA

Full-time

Onsite

Mid, Senior Level

$20/hr - $30.51/hr

2+ years exp

UMass Memorial Health is a premier health system in Central Massachusetts, dedicated to exceptional patient care and academic excellence. They are seeking a Senior Receptionist responsible for greeting clients, managing check-in and check-out processes, scheduling appointments, and maintaining administrative records.

DiabetesEducationHealth CareHospitalMedicalPersonal Health

H1B Sponsor Likely

Responsibilities

Greets clients

Performs check-in and check-out with clients, including verifying insurance eligibility, entering information on lapsed insurance/new insurance, collecting co-pays and balances due and providing receipts, submitting cash sheets, updating client, demographics, notifying staff that client is checked in

Schedules client appointments

Enters and makes changes to staff schedules

Completes administrative intake with clients, including providing intake packets to clients and collecting completed forms

Complies with established division and program policies, procedures, and objectives

Attends variety of meetings, conferences, and trainings as required or directed

Demonstrates use of quality improvement in daily operations

Complies with all health and safety regulations and requirements

Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors

Maintains regular, reliable, and predictable attendance

Maintains confidentiality

Qualification

Advanced computer skillsMultitaskingOffice equipment useOrganizational skillsCori background check

Required

Minimum of a high school diploma/GED/HiSet

Advanced computer skills

Ability to multitask

Ability to use office equipment, including copy machines, computers, printers, telephones and four drawer vertical filing cabinets

Ability to organize complex tasks and meet deadlines

Must be able to pass a CORI background check

Preferred

Associate's degree

Two (2) years of experience

Benefits

Signing bonus

Company

UMass Memorial Health

Glassdoor4.0

UMass Memorial Health is the health and wellness partner of the people of Central Massachusetts.

Founded in 1999

Worcester, Massachusetts, USA

10001+ employees

https://www.ummhealth.org

H1B Sponsorship

UMass Memorial Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2023 (2)