Penn State University · 8 hours ago
Undergraduate Information Technology Support
Penn State University is seeking undergraduate students to work in their Information Technology Services Office of the Applied Research Laboratory (ARL). The role involves providing support in various IT disciplines, including computing support, networking, helpdesk support, and cybersecurity initiatives.
Higher Education
Responsibilities
Assisting with installation, configuration, testing, maintenance, and support of computing and network hardware and software
End-user support
Assisting in the development of process and equipment documentation; assisting with equipment inventory and auditing
Answering phones and emails
Assisting with cybersecurity initiatives
Technical writing
Assisting with programming and software development tasks
Other duties as assigned
Qualification
Required
Excellent communication, customer service, and organizational skills
Technical writing
Preferred
Linux
Computing Help Desk
Configuration, installation, programming, and support of network equipment
Microsoft Windows systems in a domain environment
iOS
Company
Penn State University
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