North Star Community Credit Union · 1 day ago
Contact Center Officer
Minot, ND, US
Full-time
Onsite
New Grad, Entry Level
$24.05/hr - $24.05/hrNorth Star Community Credit Union is a financial institution focused on serving its members. They are seeking a Contact Center Officer to assist members with their telephone requests and provide accurate service.
Credit CardsFinanceFinancial ServicesRetirement
Responsibilities
To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area
To assist with all activities associated with member lending, account opening, process member transactions and respond to member needs for information and assistance with their Credit Union business
To ensure members and potential members receive fast, courteous, and accurate service on the telephone
Qualification
Required
Assist members and potential members with their telephone requests
Explain services and respond to problems
Direct phone calls to the appropriate area
Assist with all activities associated with member lending
Account opening and processing member transactions
Respond to member needs for information and assistance with their Credit Union business
Ensure members and potential members receive fast, courteous, and accurate service on the telephone
Company
North Star Community Credit Union
North Star Community Credit Union provides financial services such as loans, credit cards, retirement plans, and E-services.
Founded in 1940
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Nannicelli, CCUFC
Chief Experience Officer
Recent News
Company data provided by crunchbase