Mississippi Department of Employment Security ยท 1 day ago
Customer Service Rep OJT
Gulfport, MS
Full-time
Onsite
New GradMississippi Department of Employment Security is responsible for providing support to customers in various service-related inquiries. The role involves processing payments, handling service orders, and addressing customer inquiries to ensure a positive customer experience.
Government Administration
Responsibilities
Taking customer payments
Processing all service orders
Handling customer service inquiries related to billing, collections, deposits, cut-outs and outages
Process service/meter orders
Calculate and adjust electric service billed revenue as required
Negotiate with customers concerning late payment arrangements
Determine deposit amounts when required
Processing new service orders/transfers
Qualification
Required
Proven customer service experience required
Must be a team player
Flexible
Energetic
Responsible for taking customer payments
Processing all service orders
Handling customer service inquiries related to billing, collections, deposits, cut-outs and outages
Process service/meter orders
Calculate and adjust electric service billed revenue as required
Negotiate with customers concerning late payment arrangements
Determine deposit amounts when required
Processing new service orders/transfers
Expected to make a positive difference for the customer and for the company daily
Company
Mississippi Department of Employment Security
Mississippi Department of Employment Security. Helping Mississippians Get Jobs. Look for a job. File Unemployment Claims. Post Jobs.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Walter Hille
Chief Information Officer
Company data provided by crunchbase