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Mass General Brigham · 3 hours ago

Senior HR Business Partner

Boston-MA

Full-time

Hybrid

Senior Level

$78K/yr - $113K/yr

5+ years exp

Mass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service. The Senior HR Business Partner serves as an advisor to departments, providing strategic HR support in employee relations, compensation analysis, organizational design, change management, and recruitment while fostering strong relationships with management and staff.

Health CareHome Health CareMedical

Responsibilities

Consults with and advises managers and employees on employee relations issues

Policy communication and interpretation

Guidance on performance management, corrective action, and terminations

Utilization of Mass General Brigham resources such as Organizational Development & Training and EAP

Liaison between employees/managers and Mass General Brigham's central Benefits, Payroll, Commuter Services, and other functions for more complex questions

Manage grievance process in conjunction with Employee & Labor Relations

Provides sound guidance that results in a positive and respectful employee relations environment that is in compliance with federal and state laws and Mass General Brigham policies

Consults with Mass General Brigham's Employee & Labor Relations, Office of the General Counsel and other functional departments as needed to successfully investigate and manage employee relations issues

Creates, facilitates, and conducts specialized trainings and presentations as needed, both at the request of senior leadership and proactively

Consults with managers and Compensation department regarding job analysis and evaluation

Conducts and participates in market and equity reviews

Participates in market survey and subsequent analysis

Partners with Organizational Development and Learning Services team to conduct OD analyses and interventions within groups as needed

Manages PeopleSoft queue in a timely and efficient manner

Ensures compliance with Mass General Brigham policies in transactions

Partners with appropriate staff to create procedures and technical solutions to streamline administrative processes and reporting within the department

Contributes to the development, enhancement, and maintenance of departmental position control systems and dashboards

Collaborates with other areas within Mass General Brigham to provide excellent customer service

Manages administrative consolidations of groups and individuals moving onto the Mass General Brigham payroll from affiliate payrolls

Advises managers in conjunction with Talent Acquisition Partners to facilitate problem solving, prepare job descriptions and maintain a high level of customer satisfaction

Support the Talent Acquisition team in developing effective recruitment strategies for assigned business customers

Provides subject matter expertise, market knowledge, and knowledge of the operations of business partners

Leverages relationships with departments to set recruiters up for success

Participates in recruitment related events, partnerships, and strategies as needed

Acts as a resource on committees and sub-committees for Mass General Brigham HR initiatives; provides support and assistance leading HR efforts as needed to assigned business units

Using independent judgment, escalates issues to senior leadership as needed

Maintains confidentiality and respects individual sensitivities

Participates in all team meetings and additional projects as assigned

Use/s Mass General Brigham's values to govern decisions, actions, and behaviors

Qualification

Employee RelationsCompensation AnalysisOrganizational DevelopmentHRIS ProficiencyRecruitment StrategiesTraining FacilitationProject ManagementNegotiation SkillsConflict ResolutionCommunication SkillsInterpersonal Skills

Required

Bachelors Degree in Human Resources, one of the social sciences, business, or a related field

Minimum of 5 years experience in a multidiscipline Human Resources environment, including recruitment, training, compensation, benefits and performance management

A minimum of 2 years as a Human Resources Generalist or Business Partner with a focus in employee relations

Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and HRIS web-based tools such as PeopleSoft

A combination of education and experience may be substituted for requirements

Solid understanding of organizational policies, procedures, and practices as well as current state and federal labor and employment laws

Understanding of HR and other corporate functional departments and ability to draw on their resources as appropriate

Demonstrated experience in Employee Relations as described above

Ability to build and maintain successful relationships with all levels of the organization, achieve credibility, and influence outcomes

Strong negotiation and consensus-building skills, as demonstrated in providing solutions to partner requests

Demonstrated problem-solving, conflict resolution, and decision-making skills

Ability to resolve, manage, and communicate complex issues to all levels

Can independently manage small projects

Ability to manage multiple project commitments in addition to day-to-day responsibilities

Well-developed written and verbal communication skills, including the ability to create, facilitate, and execute formal communication, presentations, and training programs in response to business partner needs

Strong customer-service orientation

Effective in operating in a collaborative, matrixed environment

Ability to work independently with limited supervision; understands when to escalate issues

Self-directed, motivated, and engaged; willing and able to commit the time necessary to accomplish the position's objectives

Possess strong interpersonal skills to effectively communicate with cross-functional teams including staff at all levels of the organization