NPR · 15 hours ago
Coordinator, Donor Services
United States
Full-time
Remote
New Grad, Entry Level
$28.37/hr - $30.29/hrNPR is a thriving, mission-driven multimedia organization producing award-winning content. They are seeking a Donor Services Coordinator to assist with donor inquiries and manage gift processing in Salesforce, ensuring data integrity and supporting philanthropic efforts.
BroadcastingDigital MediaNews
Responsibilities
Serves as the primary point of contact for public donor inquiries via email and voicemail, providing timely and accurate information on gift policies/procedures while triaging complex requests to Senior Associates or the Director of Donor Services to ensure high-level resolution
Responsible for all aspects of database gift entry in Salesforce and must be able to independently handle processing of lockbox, credit card, wire, stock, pledge and gift agreements and all other types of transactions
Process gifts in a timely manner and ensure all gift codes are accurately applied
Able to proactively problem solve to make adjustments or corrections in consultation with the Finance and Donor Services teams
Maintain ongoing gift data hygiene, maintenance, and ad-hoc clean-up projects and other necessary tasks to ensure integrity of the database
Work with frontline fundraisers and research teams to ensure proper entry of all relevant information for processing gifts and assist with gift data management
Qualification
Required
Experience working with confidential data in a nonprofit or comparable organization
Exceptional interpersonal skills and experience engaging with a wide range of customers through a service-minded commitment to resolving inquiries effectively and thoughtfully
Strong PC skills, proficiency in Excel, Adobe and Docusign
Proficiency with relational databases, preferably Salesforce
Detail-oriented with the ability to enter data with a high level of accuracy in accordance with organizational policy
Motivated and dependable, manage time efficiently, consistently meet required deadlines
Positive attitude and willingness to jump in when and where needed
Critical thinking skills, including the ability to identify problems and propose solutions to the Director for resolution within assigned areas of responsibility
Cultivate and support an inclusive and equitable workplace culture
Enthusiasm for public media, its mission and its programs
Benefits
Access to health and wellness
Paid time off
Financial well-being
Medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings
Company
NPR
NPR is a multimedia news organization and radio program producer that delivers national and international news broadcasts.
Founded in 1970
1001-5000 employees
H1B Sponsorship
NPR has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (6)
2022 (7)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$57.7MKey Investors
Corporation for Public Broadcasting
2025-11-17Grant· $36M
2020-05-19Grant· $4.7M
2013-12-15Grant· $17M
Leadership Team
Katherine Maher
CEO & President
Daphne Kwon
CFO
Recent News
Business – Latest Financial & Stock Market News | New York Post
2026-01-01
2025-12-31
Company data provided by crunchbase