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NLB Services · 1 day ago

Epicor Administrator

United States

Contract

Remote

New Grad, Entry Level

NLB Services is seeking an Epicor Administrator to serve as the key liaison between end users and technical teams. The role involves providing Tier 1–2 application and infrastructure support for Epicor ERP, troubleshooting issues, configuring processes, and delivering training and documentation.

AnalyticsConsultingRecruiting

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serve as the key liaison between end users and technical teams, providing Tier 1–2 application and infrastructure support, troubleshooting Epicor ERP issues, configuring processes, and delivering training/documentation

Experience troubleshooting, configuring, and/or customizing Epicor modules (Production, Purchasing, Sales, SCM)

Hosted solution so we will not be doing any infra work

Some integrations that may need troubleshooting but appears low volume at this point (Biztrack)

Primarily used in Canada in these first waves for 2026

Epicor will provide support – through their ticketing system

Custom report building may be required

Support 2 major upgrades per year

Epicor financial – full SAAS solution with upgrades provided by vendor

Will be using Epicor Ecommerce – Epicor will provide primary support but some eCommerce tickets may flow in

Approx 345 users of Epicor

Service Desk will take Level 1 calls and possibly some Level 1.5-2 calls

Qualification

Epicor ERPTroubleshootingConfigurationCustom report buildingEcommerce support

Required

Experience troubleshooting, configuring, and/or customizing Epicor modules (Production, Purchasing, Sales, SCM)

Hosted solution so we will not be doing any infra work

Some integrations that may need troubleshooting but appears low volume at this point (Biztrack)

Primarily used in Canada in these first waves for 2026

Epicore will provide support – through their ticketing system

Custom report building may be required

Support 2 major upgrades per year

Epicor financial – full SAAS solution with upgrades provided by vendor

Will be using Epicor Ecommerce – Epicor will provide primary support but some eCommerce tickets may flow in

Approx 345 users of Epicor

Service Desk will take Level 1 calls and possibly some Level 1.5-2 calls

Company

NLB Services

Glassdoor4.3

NLB Services is a fast growing consulting, analytics and digital transformation company.

Founded in 2007

Alpharetta, Georgia, USA

5001-10000 employees

https://www.nlbservices.com/

H1B Sponsorship

NLB Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (2)

2023 (1)

2022 (2)

2021 (1)

2020 (10)