University of Utah Health · 5 days ago
Patient Diagnostic Assistant
Salt Lake City, UT
Full-time
Onsite
New Grad, Entry LevelUniversity of Utah Health is a patient-focused organization dedicated to enhancing health and well-being through patient care, research, and education. The Patient Diagnostic Assistant role involves coordinating patient care services, acting as a liaison between patients and healthcare providers, and managing diagnostic schedules.
Health CareHigher EducationTechnical SupportTraining
Responsibilities
Coordinates and organizes diagnostic tests, procedures and surgery schedules
Assists in the coordination of outside lab work, gathering results, and documentation
Acts as a liaison with patients, outside healthcare professionals, and ancillary hospital departments
Maintains current lists of patients for various phases of treatment
Supports multi-site locations of service and ensures appropriate coordination of patient appointments
Provides clinical information to patients, referring physicians, labs and insurance carriers
Initiates and follows up on insurance pre-authorizations, including missed authorizations or exceptions required for tests and procedures
Acts as the first point of contact for the department by answering the phone, greeting, and directing patients
Assess patient questions to ensure correct scheduling with the appropriate medical provider
Triages and manages calls by providing clinical information to patients, referring physicians, lab and insurance carriers
Creates new patient charts ensuring that the appropriate documentation is included
May maintain filing on all patient charts and coordinate records management with outside institutions
Performs other duties, as required
Qualification
Required
Bachelor's degree in a healthcare related field, or the equivalency
Demonstrated human relations and effective communication skills
Ability to remain calm when assisting chronically ill patients regarding potentially life threatening symptoms or side effects
Ability to triage patient needs and direct them appropriately
Ability to organize complex appointments for each patient who requires the coordination of multiple healthcare professional schedules
Company
University of Utah Health
University of Utah Health is the Intermountain West’s only academic health care system, combining excellence in patient care, the latest in medical research, and teaching to provide leading-edge medicine in a caring and personal setting.
Founded in 1965
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$15MKey Investors
Kahlert Foundation
2022-11-03Grant· $15M
Leadership Team
Michael L. Good, MD, FNAI
Chief Executive Officer
Pilar Varela, MSML
Director, Operations & Logistics for CEO of the Health System & SVP for Health Sciences
Recent News
2025-03-18
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