CapeTalent · 14 hours ago
Contract Instructional Designer (Remote)
United States
Contract
Remote
Senior Level
$55/hr - $65/hr
7+ years expCapeTalent is a staffing agency connecting AI-forward Learning & Development professionals with Fortune 100 companies. They are seeking experienced Contract Instructional Designers to create engaging and technically sharp training experiences for customer support agents in the FinTech sector.
Staffing & Recruiting
No H1B
Hiring Manager
Erica Franzen
Responsibilities
Design end-to-end learning journeys for advanced financial tools
Break down complex processes into clean, intuitive, agent-friendly training
Create learning that’s logic-driven, scenario-based, and truly practice first
Develop immersive simulations using advanced Storyline
Work confidently with layers, triggers, conditions, xAPI, and JavaScript
Take existing Storyline files and upgrade, extend, or re-engineer them
Use AI tools (Gemini) to generate scripts, scenarios, prompts, storyboards, assessments
Iterate prompts to refine outputs
Use internal AI tools to generate JavaScript evaluation logic
Partner with SMEs, Product, Engineering, and Technical Leaders
Perform content audits and identify reuse opportunities
Align training with product launches, customer insights, and new workflows
Manage your own deadlines
Adapt quickly, work independently, and thrive in ambiguity
Deliver polished work fast without needing layers of approval
Qualification
Required
7+ years of Instructional Design experience
Advanced Storyline expertise (conditions, triggers, layers, xAPI, JavaScript)
Experience with technical, software, or SaaS training
Strong content writing + scenario/walkthrough creation
Comfortable using AI in daily workflow
Ability to jump in, figure things out, and self-solve
JavaScript awareness or willingness to learn
Call center or customer support training experience
Portfolio REQUIRED for consideration
Preferred
Synthesis, 7Taps, and other modern AI authoring tools
Benefits
Laptop Provided
Company
CapeTalent
At CapeTalent, we are an AI-forward Learning & Development staffing partner specializing in contract placements, project-based engagements, and direct-hire placements for Fortune 500 and high-growth organizations.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase