Bilingual Customer Service Representative jobs in United States
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Select Medical · 1 day ago

Bilingual Customer Service Representative

positionCanonsburg, PA
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Select Medical is a healthcare organization seeking a Bilingual Customer Service Representative fluent in Spanish and English. The role involves supporting patients and healthcare providers by answering inquiries, resolving billing questions, and ensuring compliance with regulations in a professional environment.

Health CareHospitalMedicalRehabilitationWellness

Responsibilities

Support Patients & Providers - Answer calls and emails, process payments, and respond to inquiries
Resolve Billing Questions - Help patients understand insurance claims, balances, and account details
Keep Accurate Records - Document all communications and update internal billing systems
Assist Internal Teams - Distribute mail, follow procedures, and provide departmental support
Ensure Compliance - Follow HIPAA regulations and internal policies to protect sensitive information

Qualification

Fluent in SpanishFluent in EnglishCustomer service experienceMedical billing experienceWindows-based systems familiarityCommunication skillsProblem-solving skills

Required

Fluent in Spanish and English (speaking, reading, and writing)
Excellent communication and customer service skills
Comfortable working in a fast-paced, office-based environment
Familiarity with Windows-based computer systems
High School Diploma or GED

Preferred

1+ year of customer service, medical office, or call center experience
Experience with medical billing, insurance, or front desk operations
Familiarity with Windows-based computer systems

Benefits

Health
Dental
Vision
401(k) with match
PTO & more

Company

Select Medical

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Glassdoor3.4
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Valir Rehabilitation Hospital is a 50-bed inpatient treatment center.
dateFounded in 1996
location
Mechanicsburg, Pennsylvania, USA
people-size10001+ employees
web-link
http://www.selectmedical.com/

Funding

Current Stage
Public Company
Total Funding
$550M
2024-11-18Post Ipo Debt· $550M
2012-12-12Post Ipo Equity
2001-04-05IPO

Leadership Team

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Michael Malatesta
Senior Vice President of Finance
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Brian Rusignuolo
Executive Vice President
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Recent News

PR Newswire
SELECT MEDICAL AND VIBRA HEALTHCARE FORM JOINT VENTURE TO PROVIDE INPATIENT REHABILITATION SERVICES IN SOUTHERN KENTUCKY
2026-01-06
MarketScreener
Kaskela Law Firm Announces Investigation of Select Medical Holdings Corporation (SEM) and Encourages Current SEM Shareholders to Contact the Firm
2025-12-24
PR Newswire
SHAREHOLDER ALERT: Kaskela Law Firm Announces Investigation of Select Medical Holdings Corporation (SEM) and Encourages Current SEM Shareholders to Contact the Firm
2025-12-24
Company data provided by crunchbase