Pressed Cafe · 2 days ago
Director of Learning and Development
Boston, MA
Full-time
Onsite
Director/Executive
10+ years expPressed Cafe is a multi-unit restaurant and hospitality company, and they are seeking a Director of Learning and Development to enhance employee experience and organizational culture. The role involves designing initiatives for talent development, supporting leadership, and ensuring compliance with HR policies.
Restaurants
Hiring Manager
Mike Rogers
Responsibilities
Design and lead initiatives that make Pressed Café the best place to work
Foster a culture of connection, growth, and internal hospitality
Champion transparency and two-way communication across all teams
Use feedback and surveys to continuously improve the employee experience
Build systems to recruit, train, and develop high-performing teams
Identify and grow future leaders within the organization
Support managers with tools for coaching, accountability, and performance management
Partner with leadership on organizational planning and change initiatives
Ensure employees feel informed, engaged, and included in company decisions
Lead annual compensation reviews and benefit strategy
Ensure pay and benefits are competitive, sustainable, and aligned with our values
Manage vendor relationships and hold partners accountable for service delivery
Oversee payroll accuracy, compliance, and timeliness
Optimize HRIS systems and ensure teams are trained and supported
Resolve employee concerns with empathy and professionalism
Train managers in communication, conflict resolution, and feedback
Lead safety strategy in partnership with operations to reduce incidents and promote a safe work environment
Maintain and update HR policies and handbooks
Ensure compliance with employment laws and reporting requirements
Manage labor-related risk in partnership with legal counsel and insurers
Qualification
Required
10+ years of progressive HR experience, ideally in multi-unit restaurant, hospitality, or retail environments
Strong knowledge of employment law, compliance, and workers' compensation
Proven success in employee relations, conflict resolution, and team development
Experience implementing HR programs in diverse and bilingual environments
Excellent communication, project management, and leadership skills
Strategic mindset with a hands-on approach—comfortable in both the boardroom and the breakroom
Tech-savvy and data-driven, with experience in HRIS, ATS, LMS, and project management tools
Ability to travel to locations across NH and MA
Preferred
Bilingual in Spanish strongly preferred
SHRM or similar HR certification preferred
Company
Pressed Cafe
Great People, Great Food, Great Coffee.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase