Systems Plus, Inc. ยท 22 hours ago
Lead Business Analyst
Arlington, VA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expSystems Plus, Inc. is seeking a Lead Business Analyst to provide vital monitoring and analysis of their eLearning program. The role involves ensuring quality, recommending improvements, and serving as a liaison between business objectives and educational technology.
AppsConsultingCyber SecurityInformation TechnologyIT InfrastructureKnowledge ManagementProject ManagementSecuritySoftwareTraining
No H1B
U.S. Citizen Only
Responsibilities
Provides vital monitoring and analysis of the eLearning program
Ensure quality and offer timely recommendations for improvements to products and processes
Monitor resource assignments and allocation across the program
Serve as a vital link between business objectives and educational technology by supporting the team in several areas, which include but are not limited to documenting and communicating results of completed work, providing data analysis, responding to data calls, evaluating current practices, researching current industry trends, and gathering requirements for future work
At the direction of the government staff, analyze the current state to help chart a path to the desired future state
Monitor the Business Analyst section for workload
Recommend Business Analysts for projects based on skills and abilities
Identify common issues among different projects
Propose new strategies as appropriate
Monitor eLearning programs and related analytics
Monitor product quality across the program and escalate concerns to ensure high-quality outcomes
Provide timely recommendations to government staff on course improvements and process improvements
Monitor resource assignments, utilization, and performance
Evaluate business processes and develop/implement improvement strategies
Stay up to date on the latest project process methodologies, educational solutions, and IT advancements to modernize processes and products
Apply web analytics to analyze student interactions in online learning activities
Conduct ad hoc analyses to investigate ongoing or operational issues
Conduct benchmarking studies and studies of industry trends
Gather data from multiple sources, reconcile conflicts, and distill information to the appropriate level
Gather and analyze requirements
Work with technical staff and stakeholders to align solutions to business requirements
Document program activities and projects, maintain records of that information, and communicate those results in various forms (reports, data sheets, etc.) to support management needs
Communicate findings and insights to cross-functional team members and management
Gather and report critical information from meetings with various stakeholders
Analyze resource usage and recommend allocations/adjustments to maintain cost efficiency
Prioritize initiatives based on business needs and requirements, and coordinate with government leadership
Manage projects, develop project plans, and monitor performance to ensure timely and cost-effective completion
Oversee a team of business analysts, monitoring work products and escalating concerns as appropriate
Recommends personnel for projects based on skills and abilities
Provide support to business analysts to facilitate tight timelines in a results-oriented environment and advise improvements to design using coaching and mentoring techniques
Act as liaison between the business analyst section and other technical staff, if necessary
Represent the section in planning meetings with government staff
Other duties as assigned
Qualification
Required
Bachelor's degree in business or a field related to technology-based learning
Minimum 5 years of experience in a business analysis or a related position
Minimum 10 years of experience in a role related to eLearning design and production
Demonstrated experience with industry-standard data analysis software
Demonstrated experience with Learning Analytics--the educational application of web analytics to gather and analyze details of individual student interactions in online learning activities
Demonstrated experience with the full development life cycle of technology-based learning products
Knowledge of development tools, methodologies, and best practices for technology-based learning
Knowledge of SCORM and learning management systems
Demonstrated experience creating detailed reports and giving presentations
Demonstrated experience developing and leading teams
Demonstrated experience in gathering requirements, writing requirements, and documenting user stories
Demonstrated experience writing project proposals, cost-benefit analyses, and business cases
Demonstrated experience in estimating the level of effort for technology-based learning projects
Demonstrated experience leading projects
Demonstrated experience tracking, analyzing, and reporting project & program costs, including but not limited to burn-down rates and estimates to completion
Experience in how eLearning, mobile, and other digital learning products are developed, and in leveraging technology to meet business objectives
Demonstrated leadership skills to monitor and coach other Business Analysts
Public Trust
Preferred
MBA or Master's degree in a field related to technology-based learning
Consulting experience
Experience with Agile project management methodologies
Experience in providing cost-benefit analyses for technology-based learning projects
Understanding of Section 508 accessibility guidelines
Company
Systems Plus, Inc.
Systems Plus stands at the forefront of enterprise-level transformation, offering unparalleled expertise in: - Management, Advisory, & Consulting - Enterprise IT & Mission Support - Research & Development - Health Innovation & Quality - AI, Data Analytics & Digital Services - Organizational Change & Transformation Our success is anchored in our profound understanding of our clients, unwavering commitment to excellence, ongoing investments in growth, and the preparedness of our highly skilled professionals across a diverse domain.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase