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Sodexo · 21 hours ago

Workplace Experience Manager

Mountain View, CA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Sodexo is seeking a Workplace Experience Manager to support a High-End Corporate Client that is rapidly growing. This role is responsible for leading customer success programs, enhancing the employee experience through workplace strategy, and overseeing the design and management of workplace programs.

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Responsibilities

Define, develop, and maintain the standards for an exceptional, branded employee experience across all office sites

Hire, manage, and operational oversight of office reception teams

Oversee the selection, maintenance, and quality of workplace amenities (e.g., wellness rooms, game areas, collaboration tools), ensuring they meet employee needs

Manage the end-to-end process for all internal and external workplace signage, including securing necessary approvals and maintaining accurate digital mapping of sign locations

Own the strategy and execution of the internal poster program, coordinating content creation, printing, installation, and rotation to keep messaging fresh and relevant

Manage the company's internal swag program, including inventory control, procurement, design input, and distribution for various workplace needs and events

Act as the operational liaison for the internal brand store, managing inventory updates, product launches, and coordinating with third-party vendors

Ensure that all physical workplace installations and activations adhere strictly to brand guidelines

Lead the marketing and communication strategy for all new workplace initiatives, amenities, and programs, utilizing multiple channels (e.g., email, internal chat, digital displays)

Create, maintain, and publish monthly calendars detailing all major workplace programs, events, and activation activities to keep employees informed

Qualification

Workplace Experience ManagementBrand ActivationProject ManagementVisual MerchandisingInternal CommunicationsCalendar Scheduling ToolsOrganizational SkillsVerbal CommunicationWritten Communication