Reddit, Inc. · 22 hours ago
Community Solutions Architect
United States
Full-time
Remote
Senior Level
$155K/yr - $217K/yr
7+ years expReddit is a community of communities, built on shared interests and trust, with over 116 million daily active unique visitors. They are seeking a Community Solutions Architect to join their Community Strategy and Insights team, focusing on optimizing community tools, CRM implementation, and creating workflows for community growth and success. This role involves cross-functional collaboration and requires expertise in technical program management and CRM architecture.
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Responsibilities
Technical Program Management: Own the long-term roadmap for our community tech stack. Ensure all tools (CRM, third-party platforms, automation layers) are integrated, scalable, and evolving ahead of our operational needs
CRM Architecture & Adoption: Act as the primary architect for our community CRM. You will be responsible for ensuring data integrity, building custom objects, and creating seamless hand-offs between Community and Success teams. Your goal is to drive 100% adoption for primary relationship-management use cases
Scaled Capacity & Workflow Design: Lead the selection, vendor management, and rollout of new tools. You will design end-to-end workflows that bridge the gap between community engagement and business data, ensuring high adoption and minimal technical debt
Data Strategy & Insights: Partner with the Community team to define how we measure health, tiers, and growth. You will support and build the data pipelines and dashboards that demonstrate the ROI of our programs to executive leadership
Cross-Functional Leadership: Navigate a complex stakeholder environment (CorpEng, Privacy, IT) to ensure all community tools meet Reddit’s high standards for security and user trust
Qualification
Required
7-10+ years in Technical Program Management, Systems Architecture, or Community Operations, preferably in a high-growth tech environment
Expert-level knowledge of CRM architecture (e.g., Salesforce, HubSpot) and how to bend these tools to fit non-traditional community workflows
Experience with APIs, webhooks, and CRM tools (e.g., Salesforce, Zendesk, HubSpot, Tableau, BigQuery, or SQL)
Proven ability to thrive in an adaptive, fast-paced environment
Exceptional ability to translate complex technical requirements into clear project plans for non-technical stakeholders, and vice versa
Benefits
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Company
Reddit, Inc.
Reddit is the heart of the internet, where millions of people get together to talk about any topic imaginable.
1001-5000 employees
H1B Sponsorship
Reddit, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (99)
2024 (63)
2023 (76)
2022 (70)
2021 (68)
2020 (39)
Funding
Current Stage
Public CompanyTotal Funding
$1.33BKey Investors
FidelityVy CapitalTencent
2024-03-21IPO
2021-08-12Series F· $410M
2021-02-08Series E· $367.95M
Leadership Team
Steve Huffman
CEO
Chris Slowe
CTO
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