Seniors Home Care ยท 3 weeks ago
Scheduling Coordinator (Full Time Position/Part-Time)
Seniors Home Care is a family-owned company with over 37 years of experience in providing high-quality care. The Scheduling Coordinator will ensure clients receive consistent care by matching caregivers with clients and managing schedules effectively.
Elder CareHealth CareNursing and Residential Care
Responsibilities
Maintain accurate and up-to-date schedules for caregivers and clients
Ensure timely communication of schedule changes or updates
Be available to respond to urgent scheduling needs, including after-hours support as needed
Anticipate client and caregiver needs to proactively resolve potential scheduling conflicts
Provide exceptional customer service to clients, families, and staff
Follow up to ensure satisfaction and continuity of care
Support caregivers by understanding their preferences and availability
Collaborate with care managers and other departments to ensure seamless service delivery
Foster a positive, respectful, and team-oriented work environment
Troubleshoot last-minute cancellations or changes with creative, client-centered solutions
Use scheduling software and tools efficiently to optimize coverage
Continuously seek ways to improve scheduling processes and client outcomes
Qualification
Required
Strong organizational and time-management skills
Excellent communication and interpersonal abilities
Ability to remain calm and solution-focused under pressure
Proficiency in scheduling software and Microsoft Office Suite
Ability to multi-task and goal oriented
Preferred
Previous experience in scheduling, healthcare, or home care
College degree
Benefits
Medical, Dental & Vision Insurance
Paid Time Off (Vacation, Sick & Public Holidays)
Clothing Allowance
Training & Development
Incredible Culture