Dexian · 19 hours ago
Interface Support Analyst
Columbia, MD
Full-time
Hybrid
Entry, Mid Level
1+ years expDexian is a leading provider of staffing, IT, and workforce solutions. The Interface Support Analyst will provide first level support for interface requests, manage data feed alerting, troubleshoot issues, and assist with ad-hoc customer requests.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Responsibilities
Maintain operational status of production data feeds and systems
Manage incoming inquiries on existing data feeds by answering questions, troubleshooting, and resolving open issues
Formulate well documented descriptions of issues requiring code modifications and help to coordinate resolution of issues
Improve resolution times and technical understanding by proactively researching and contributing to knowledge base
Actively identify areas of improvement and follow through to completion of enhancement
Manage data feed alerting, automate process, and continually build a customer technical contact list
Assist QA with reviewing test interfaces and ensuring appropriate quality of downstream systems
Daily and weekly on-call responsibilities
Qualification
Required
Outstanding communication, organizational and interpersonal skills with both a technical and non-technical audience. Customer Service focused
Strong understanding and knowledge of Healthcare standards such as HL7 V2 messages, HL7 CCDA, HL7 FHIR, and IHE ITI transactions
Ability to evaluate and solve complex problems and issues
Ability to work with many different stakeholders and subject matter experts from different backgrounds (clinical, business, technical)
Take pride in delivering quality data that meets the client and end-user's needs
Demonstrated ability to work well on a diverse team
Bachelor's or Master's degree required in computer science or information systems
Experience with Microsoft Office, especially Excel
Preferred
Knowledge of network connectivity and security principles (VPN, whitelisting, certificates, etc.)
1 – 3 years of healthcare IT experience
Experience with JavaScript, XML, Mirth Connect, HL7 Interfaces, and FHIR resources
Understanding of Healthcare Integrations via experience or education
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase